Responsibilities & QualificationsWe are seeking a
Unified Communications Lead Engineer.The ideal candidate is responsible for providing support for enterprise collaboration, voice, video, conferencing, and unified communications services.
REQUIRED QUALIFICATIONS
Experience:
8 Years of experience
Unified Communications Engineer, Teams Engineer, VoIP Engineer, Collaboration Engineer, Voice Engineer, UC Specialist
- Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
Clearance:
Education:
- Bachelors degree in Engineering, Computer Science, Information Systems, Math, Physics, or other technically related discipline or an additional 6 years or related experience
RESPONSIBILITIES
- Support enterprise collaboration platforms.
- Manage voice and communications systems.
- Support conferencing and collaboration technologies.
- Troubleshoot communication service issues.
- Implement and maintain UC-related infrastructure.
- Support modernization initiatives related to workforce collaboration. 2
Lead teams providing front-end and back-end support for enterprise collaboration and unified communications technologies.
Manage and support enterprise videoconferencing, web streaming, web camera, Voice over Internet Protocol (VoIP), IPTV, and digital signage solutions.
Support conference room audio/video systems, off-network audio/video switching, and associated communications infrastructure.
Plan, analyze, design, test, implement, and troubleshoot unified communications and collaboration systems.
Lead technical projects involving requirements analysis, solution design, system integration, deployment, and operational support.
Perform system assessments, performance tuning, modernization, and lifecycle management activities for communications platforms.
Develop and maintain technical documentation, standards, procedures, and system design artifacts.
Interface with users, stakeholders, and technical teams to support service delivery, issue resolution, and technology adoption.
Ensure compliance with cybersecurity requirements, organizational standards, and communications system policies.
Provide technical leadership and oversight for workforce collaboration and communications modernization initiatives.
Preferred not required
- Teams admin, CCNP Collaboration
Overview
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Suitland, MD
- Type of environment: Onsite
- Noise level: Low
- Work schedule: Schedule is day shift Monday 6 Friday. 8:00 a.m. - 4:30 p.m.
- Amount of Travel: 5%
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Public trust
WAGE INFORMATION
Target salary range: $130,000 - $170,000. The salary range displayed is an estimate and will be determined on several factors regarding the individuals particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice
This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).
