Full Job Description
The Unified Communications Lead Engineer oversees enterprise collaboration and audiovisual technologies, including videoconferencing, webcasting, IPTV, VoIP, digital signage, conference room systems, and related infrastructure. This individual provides strategic and technical leadership for the planning, deployment, administration, performance monitoring, and modernization of unified communications services. Responsibilities include customer engagement, operational management, technology integration, and team leadership.
Required Qualifications
• Bachelor's degree in Information Technology, Telecommunications, or related field.
• Microsoft Teams Administrator, CCNP Collaboration, CTS, or equivalent certification preferred.
• Minimum 10 years supporting enterprise collaboration technologies.
• Experience with VoIP, IPTV, audio/video systems, streaming solutions, and conferencing platforms.
• Technical leadership and project management experience.