General Manager to oversee, direct and own the overall operation of one of our Tutta Bella restaurants. We are looking for someone who embraces Tutta Bella's obsession with food quality and guest experience while bringing new ideas based on their own experiences. To be successful, they will need to be focused on excellence and sweat the details. They will lead with compassion and strengthen their teams through proactive communication and building mutual respect.
While we are looking for a highly experienced restaurant leader, we are committed to providing an immersive learning experience in Tutta Bella's story, values, and processes. Becoming our newest General Manager will be a challenging process and we are committed to making it rewarding and sustainable. If you are a highly skilled restaurant leader who thrives in an environment of respect, accountability, and innovation, then we would love to meet you!
Compensation:- $78,000 to $95,000 starting annual salary depending on experience and qualifications. We expect salary placement to trend toward the middle of this range.
- Performance-based manager bonus program coming in 2025.
Benefits:- Access to employee health insurance with 65% employer paid premiums for employee coverage. Voluntary dental, vision, life, and family coverage available at employee expense.
- Paid time off (PTO) in accordance with the Seattle Paid Sick and Safe Time (PSST) ordinance.
- Manager's vacation (VAC) plan with up to 10 days earned during the first year.
- A manager's "Black Card" with $1,000 per year to host friends and family in our restaurants.
- Free shift meals and espresso beverages.
- Discounts for off-shift dining with Tutta Bella and items from our marketplace.
WHO WE ARE LOOKING FOR:- 5+ years of experience in full-service restaurant operations
- 3+ years of experience directly supervising full-service restaurant employees
- 2+ years of experience leading a restaurant management team including both dining room and kitchen managers.
- 3+ years of experience training, coaching and building high-performing teams in the full-service restaurant environment.
- A passion for providing outstanding dining experiences and serving exemplary food
- A love of creative problem-solving and desire for continuous process improvement
- Ability to balance and pursue multiple and sometimes competing goals
- Practical knowledge of federal, state, and local laws and regulations related to employment, food safety and workplace safety
- Effective written and verbal communication skills
- Someone who is able to balance a sustainable level of personal fulfillment with demanding professional needs such as working evenings, weekends and holidays.
WHAT YOU CAN EXPECT TO LEARN IN YOUR FIRST 90 DAYS:- Tutta Bella's values of Passion, Growth, Innovation, Community, and Love, and how we live them every day.
- The true Neapolitan espresso experience and how we share that with our guests.
- Our menu and our commitment to blending the classic and contemporary while remaining rooted in excellence.
- What goes into curating our wine list, and how each selection contributes to superior dining experiences.
- The history and tempo of our seasonal menu and how we feature these special items.
- How we provide and receive feedback from our people on a daily basis.
- Tutta Bella's approach to daily restaurant operations and shift mechanics.
- Our approach to turning guest complaints into brand loyalty opportunities.
- Our employee and company policies and practices.
- How to use our systems including Toast (POS), CTUIT (financial), and ADP (payroll).
- Our financial period including inventory schedule and business review meetings.
- Get to know the larger Tutta Bella company including our other full-service restaurants, D'Asporto food truck, grocery store kiosks, and retail product lines and Culinary Innovation Hub.
Physical Demands:- General Managers must be able to work on their feet for periods of up to 4 hours at a time.
- This position requires frequent use of illuminated screens for periods of up to 4 hours at a time.
- The position requires frequent crouching, lifting and carrying.
- General Managers must be able to lift up to 50 pounds without undue strain.
- This position also requires periodic heavier team lifting with another employee or vendor.
- This position requires repetitive hand and wrist motions.
Work Environment:General Managers are expected to be able to work during any hours of operation, generally from 7:00 AM to 12:00 AM daily. While some administrative work will be done in an office environment, we expect all of our managers to have a strong presence, particularly in the dining room and bar. Work is sometimes performed around potentially hazardous equipment including pizza ovens, deli slicers, ovens, and deep-fryers.
