Bachelor's degree in Business Administration, Human Resources, or related field; equivalent experience may be accepted.
5+ years of experience in administrative operations or personnel processing.
Experience in government contracting, especially within DoD or Intelligence Community programs.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities in a dynamic environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite and personnel tracking systems.
Ability to handle sensitive information confidentially.
Responsibilities
Manage daily operations of the NGA Pre-Employment Team business office functions.
Coordinate onboarding documentation, background investigations, and security processing.
Monitor candidate processing timelines for compliance with NGA and company standards.
Act as the liaison between candidates, recruiters, HR, and security teams regarding onboarding.
Maintain accurate personnel records and ensure data integrity.
Prepare administrative documentation and metrics for leadership review.
Identify process improvements to enhance efficiency in the pre-employment lifecycle.
Support audits and internal reviews related to onboarding activities.
Benefits
Comprehensive healthcare coverage.
Retirement savings plan with company match.
Flexible work schedule options.
Professional development opportunities.
Support for obtaining and maintaining security clearance.
Full Job Description
Business Office Manager - Pre-Employment Team (Key Position)
The Business Office Manager for the Pre-Employment Team supports the operational, administrative, and compliance functions associated with pre-employment processing for candidates supporting the National Geospatial-Intelligence Agency (NGA). This position serves as a central coordination point between recruiters, security personnel, hiring managers, government stakeholders, and candidates to ensure timely onboarding and adherence to contractual and federal requirements.
Location: Springfield, VA Clearance Required: TS/SCI
Key Responsibilities
Manage and oversee daily operations of the NGA Pre-Employment Team business office functions.
Coordinate pre-employment activities including onboarding documentation, background investigations, security processing, drug screenings, and employment verification requirements.
Monitor and track candidate processing timelines to ensure compliance with NGA and company standards.
Serve as the primary liaison between candidates, recruiters, HR, security teams, and government representatives regarding onboarding status and documentation requirements.
Maintain accurate personnel records, databases, reports, and tracking systems while ensuring confidentiality and data integrity.
Prepare status reports, metrics, and administrative documentation for leadership review.
Identify process improvement opportunities to enhance efficiency, accuracy, and customer service within the pre-employment lifecycle.
Ensure compliance with federal regulations, contractual obligations, company policies, and security requirements.
Support audits, inspections, and internal reviews related to onboarding and personnel processing activities.
Assist leadership with workforce planning, staffing coordination, scheduling, and operational support activities.
Required Qualifications
Bachelor's degree in Business Administration, Human Resources, Management, or related field; equivalent experience may be considered.
5+ years of experience in administrative operations, personnel processing, business office management, or related support functions.
Experience supporting government contracting environments, preferably within DoD or Intelligence Community programs.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite and personnel tracking systems.
Ability to handle sensitive and confidential information with discretion.
Active security clearance or ability to obtain and maintain required clearance, as applicable.
Preferred Qualifications
Prior experience supporting NGA, DoD, or Intelligence Community onboarding programs.
Familiarity with security clearance processing and federal hiring procedures.
Experience with compliance reporting and process optimization initiatives.
Core Competencies
Operational Excellence
Attention to Detail
Customer Service Orientation
Team Collaboration
Communication Skills
Time Management
Process Improvement
Compliance & Confidentiality
The Business Office Manager position may require extended periods of standing, walking, and movement throughout a large government or corporate campus environment while escorting candidates, employees, and visitors between processing locations. The role may also require the ability to navigate multiple buildings, stairways, and secure facilities; transport light office materials or onboarding documents; and maintain a consistent on-site presence in support of operational and customer service needs.
