Our Site: We are a Distribution and Manufacturing center - a fast-paced, dual-mission operation that moves both consumer goods and makes product on-site. On any given day the site receives ocean containers and dump trucks of finished consumer goods and raw materials. The raw materials are turned into finished products through full production process.
The General Manager is responsible for the Warehousing and Distribution portion of the operation. This includes outbound B2B and eCommerce fulfillment to a customer base that runs from big-box retailers to individual end consumers. Inventory is managed through RF scanning and bin-location tracking with weekly cycle counting. The equipment fleet is broad and heavy: electric pallet jacks and ride-ons, forklifts, turret truck, and reach trucks.
This is a rebuild. We are hiring a General Manager to lead the site through a period of restructuring - resetting standards, restoring team morale, and building a high-performance operation from the ground up. This is a hands-on turnaround leadership role, not a caretaker seat.
The RoleAs General Manager, you hold overall accountability for site - safety, service, cost, and people. You set site strategy, goals, and KPIs; and you are the final escalation point and cross-functional decision authority on the floor. You directly manage the Operations Managers and Supervisors, and through them the receiving, put-away, inventory, outbound, and facilities functions.
What makes this role different from a steady-state site lead is the mandate: you are expected to diagnose what's broken, restructure how the site is organized and staffed, rebuild trust and morale across a workforce that today leans heavily on temp labor, and stand up a durable, high-performing permanent team. You'll do it while the site keeps shipping.
What You'll OwnSite Leadership & Accountability- Total site accountability - safety, service, cost, and people across all shifts and both the distribution side of the house.
- Strategy & KPIs - set the site's operating goals and the metrics that track them; make the numbers visible and hold the team to them.
- Budget & P&L ownership - own the site's financials, including the labor model and the shift from temp-heavy to a stable permanent workforce.
- Decision authority - serve as the escalation point and cross-functional tiebreaker for the site leadership team.
Turnaround & Change Management- Lead the restructure - assess the current org, roles, and staffing plan; redesign for accountability and throughput; sequence the change so the site keeps running.
- Rebuild morale & culture - re-establish trust, clear expectations, and a sense of ownership on the floor; reduce reliance on agency labor by developing and retaining permanent talent.
- Build the team bottom-up - coach the Operations Manager, strengthen the lead/supervisor layer, and build bench strength through cross-training and clear development paths.
- Change communication - bring associates along through the change rather than around them; make the 'why' clear and the wins visible.
Operations & Production- Distribution execution - receiving, verify and put-away to racking or bulk bins, RF-based inventory accuracy, weekly cycle counts, and outbound across wholesale, and eCommerce.
- Manufacturing & blending - keep the lines running safely and efficiently; drive uptime, quality, and yield on finished goods.
- Labor planning - own the volume-to-headcount model and tiered staffing triggers; flex the workforce to demand, including peak-season third-shift coverage.
Safety, Compliance & Facility- OSHA & safety program - own site OSHA compliance, inspections, corrective actions, and equipment/operator certification; set the tone that safety is non-negotiable.
- Hazmat & SDS - ensure SDS/MSDS documentation and hazardous-material handling are current and correct.
- Facility & equipment - keep the building, grounds, and the full mobile-equipment maintained and code-compliant; partner on capital and building-code matters.
What You BringMust-Haves- Proven senior operations leadership in a fast-paced distribution, warehousing, and distribution environment.
- A demonstrated track record leading change management and turnarounds - you've walked into a struggling operation and rebuilt it.
- Experience building a high-performance team from the bottom up: hiring, developing, cross-training, and retaining front-line and supervisory talent.
- Mechanically inclined, with a working understanding of building code, OSHA requirements, and industrial equipment.
- Ability to manage across three shifts and scale the workforce for seasonal peak.
Strongly Preferred- Experience in a site that combines distribution and on-site manufacturing.
- Familiarity with RF-scanning WMS environments and bin-location inventory control.
- Experience managing a mixed permanent + temp-agency workforce and transitioning toward a stable permanent core.
- Hands-on production experience - comfortable on the floor and around automated lines, not just in the office.
- Hazmat / SDS handling experience in a chemical setting.
- Heavy-equipment familiarity (turret, reach, counter-balance Forklifts) and certification-program management.
Who Thrives HereThe right person leads from the floor, not the doorway. You're decisive under pressure, calm in a fast environment, and credible with both a forklift operator and a corporate P&L review. You can hold a firm line on safety and standards while still rebuilding the trust of a team that's been through change. You see a temp-heavy, morale-strained site not as a problem to manage but as an operation to rebuild - and you've done it before.
Work Environment- On-site, full-time role at an active distribution facility; regular presence across 1st, 2nd, and (during peak) 3rd shift.
- Warehouse and production floor conditions - noise, dust, temperature variation, and proximity to powered industrial equipment and automated lines.
- Physically active role requiring floor presence; must be able to move about the site and observe operations directly.
