Excellent assessment, communication, and organizational skills
Proficiency with an EMR preferred
Ability to sit prolonged periods at a desk, and perform physical tasks related to patient care
Capacity to lift up to 50 pounds occasionally
Responsibilities
Perform telephonic symptom assessments for patients
Utilize evidence-based triage protocols for care urgency and decision-making
Educate patients on symptom management and treatment side effects
Coordinate patient care with healthcare providers and support staff
Maintain compliance with documentation and healthcare standards
Provide exceptional customer service in a high-volume call environment
Identify patient needs to support continuity of care
Benefits
Health Insurance from day one
Dental and Vision Insurance
Life Insurance provided
Short- and Long-term disability coverage
401k Plan
Paid Time Off (PTO)
8 paid holidays including 2 floating holidays
Full Job Description
Job Description:
Job Description
Triage - Registered Nurse (RN)
Location: Bohemia, NY
Hours/Days: 5/8.5 hour days, Mon-Fri 7:30a-6:30p
Organization :New York Cancer And Blood Specialists (NYCBS)
In this role, you will:
Perform thorough telephonic symptom assessment for patients practice- wide • Utilize evidence-based triage protocols to determine appropriate level of care and urgency while providing clinical decision-making within scope of practice. • Deliver patient education regarding symptom management, treatment side effects, medication guidance and support. • Coordinate care with physicians, APPs, and ancillary staff as needed. • Maintain detailed and accurate documentation, utilizing appropriate focused assessment documentation in compliance with healthcare regulations and standards. • Maintain strict adherence to clinical protocols, safety standards, HIPPA regulations, and practice policies. • Provide exceptional customer service while maintaining professionalism, empathy, and efficiency in high-volume call environments. • Support continuity of care by proactively identifying patient needs and potential barriers to treatment adherence. • Assumes additional duties and responsibilities as assigned by the management team, consistent with organizational needs and departmental objectives.
We require:
Valid New York State RN License
Excellent assessment, communication, and organizational skills.
Proficiency with an EMR (preferred)
Prolonged periods of sitting at a desk working on a computer, standing, bending and reaching
Must be able to lift up to 50 pounds at times.
What we offer:
Salary starting at $48 per hour based on experience
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)
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