Several years of experience managing a clinical program
Bachelor's degree in business administration or a related field
In-depth knowledge of substance abuse clinic operations
Familiarity with HIPAA, federal and state regulations, and CARF standards
Strong leadership and organizational skills
Strategic and autonomous thinker
Excellent communication and customer service skills
Responsibilities
Oversee the Opiate Treatment Program clinic operations
Manage clinic budget to meet planned results
Lead staff recruitment and training initiatives
Ensure compliance with regulatory agencies
Identify opportunities for operational improvements
Develop and report on key performance indicators
Engage in community relations to enhance clinic visibility and census
Benefits
401K match
Medical, dental, and vision insurance
Accident injury and critical illness plans
Company-paid short and long-term disability
Company-paid basic life insurance
Paid time off and bereavement leave
Flexible sick time
Employee referral program
Full Job Description
Description
Treatment Center Director/Program Director
Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
Manages OTP clinic operations to budgeted/planned results
Participates in the interviewing, hiring, training of clinic staff
Evaluates, manages, counsels and terminates subordinate personnel
Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
Works closely with staff via regular supervision to ensure the completion of performance goals
Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
Identifies cost-saving opportunities, operational efficiencies, etc. and implements
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to - compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
Becomes familiar with CARF/JCAHO standards and the application of such
Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Maintains patient, employee and company confidentiality
Development Responsibilities:
Participates in community relations, education and development activities to drive and maintain census
Identifies and implements tactical steps to increase and retain census
Works with clinic team to insure operations are prepared to handle increased census
Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics - identifies cultural community leaders and networks
Participation in the overall Company Performance Improvement Process
Familiar with standards required by Board of Health, OSHA, etc. and the application of such
Assists as requested with marketing programs & literature development
Other duties as assigned
Qualifications:
Multiple years of experience as an administrator of a clinical program
Bachelor's degree (in business administration or related) from an accredited college or university
Understanding of clinic operations, with significant amount of time working in the field of substance abuse
Understanding of HIPAA, Federal, State & CARF standards & regulations
Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
Strategic thinker to be able to recommend alternative solutions, execute and monitor
Self-starter, able to work autonomously and generate ideas and benefits for the Company
Customer service focused, eager and energetic
Excellent interpersonal and communication skills
Satisfactory drug screen and criminal background check.
Salary Range:
Salary ranges from $91,802.36 - $93,875.00 annualized.
The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.
BayMark offers excellent benefits:
401K match
Medical, Dental, Vision Insurance
Accident Injury, Hospital Indemnity and Critical Illness Plans
Company paid Short & Long Term Disability
Company paid Basic Life Insurance
Paid Time Off
Bereavement Leave
Flexible Sick Time
Employee Referral Program
Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
