Make Your Mark: BlackLine is looking for a Travel & Corporate Card Operations Manager to own and optimize our global Travel & Expense (T&E) and Corporate Card programs - serving as the internal subject matter expert for expense workflows, card administration, and travel vendor relations. You'll manage the end-to-end corporate card lifecycle, oversee the travel program and its vendor relationships, administer SAP Concur, enforce policy compliance, and lead a small team of travel/card operations staff.
You'll Get To:Key ResponsibilitiesCorporate Card & Systems Administration- Own end-to-end administration of corporate, purchasing (P-Card), T&E, and virtual card programs globally - issuance, limits, suspension, termination, fraud monitoring, and employee issue resolution.
- Direct monthly card reconciliation and support internal/external audit requests.
- Serve as the hands-on administrator and SME for SAP Concur, Corp Card platform and TMC platform, driving configuration, automation, and integrations with broader systems
Travel Program Management- Manage day-to-day operations of the global travel program, including vendor selection, negotiation, and relationship management with the TMC, airlines, hotels, and car rental partners.
- Act as the point of escalation for complex bookings, policy exceptions, and vendor service failures; support duty-of-care protocols and expat travel logistics.
Policy, Compliance & Reporting- Maintain, periodically revise, and globally communicate BlackLine's Travel & Expense policy to ensure clear guardrails and regulatory compliance.
- Analyze spend data to track KPIs (policy violations, delinquency, savings) and deliver reporting/dashboards to senior leadership.
- Conduct regular vendor performance reviews against contracted SLAs and lead contract negotiations.
Stakeholder Support & Training- Serve as the primary point of contact for employee travel and card inquiries; create and deliver regular training on policy, expense reporting, and card usage.
- Partner with Accounts Payable, Procurement, Legal, and HR to streamline global T&E operations.
What You'll Bring:QualificationsRequired- Bachelor's degree in Business Administration, Finance, Accounting, Hospitality Management, or a related field.
- 5-7 years of progressive experience managing corporate travel programs, T&E operations, or corporate credit card programs in a global, fast-paced environment.
- Deep Hands-on experience configuring, managing, administering and extracting reporting from SAP Concur.
- Proven vendor negotiation and relationship management experience (TMCs, card issuers, airlines, hotels).
- Strong understanding of travel industry practices, GDS systems, and online booking tools.
- Advanced Excel skills (VLOOKUPs, pivot tables, data modeling); strong analytical and communication skills.
- Exceptional verbal and written communication skills to deliver user-friendly training and interact confidently with senior leaders
- A proactive problem-solver who turns raw transactional data into strategic savings recommendations.
Preferred- Experience with major ERP ecosystems (SAP, NetSuite, or Workday) and/or BlackLine products.
- Familiarity with SOX controls or internal audit processes related to T&E.
Salary Range:$133,000.00-$167,000.00
Pay Transparency Statement:Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.
In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.
