Transportation Program Management & Client Account Lead (Charlotte)AECOM is seeking an experienced and highly motivated Program Management Consultant & Client Account Leader to join our Transportation business in Charlotte, North Carolina.
This position will primarily support transportation clients and projects across North Carolina, South Carolina, Tennessee, and Alabama, and serve as a key contributor to AECOM's strategic direction in the region. This role offers a unique opportunity to bridge strategy and execution, connecting operations, program delivery, data-driven insights, and organizational performance to drive meaningful results for clients.
This role combines strategic program and portfolio management leadership, client account management, and business development responsibilities focused on the City of Charlotte, North Carolina Department of Transportation (NCDOT), the Metropolitan Public Transportation Authority (MPTA), and other transportation agencies and stakeholders throughout the Charlotte region.
The successful candidate will engage with transportation agency leaders to implement complex programs, including strategy, goal setting, policy development, performance monitoring, and portfolio management. and deliver project portfolios. This role is ideal for professionals with a background in program management and a passion for helping government agencies improve performance and drive results. Candidates should be naturally curious, strong listeners, reliable task executors, analytical problem-solvers, and capable of translating broad client visions into structured programs.
Key areas of responsibility may include: Transportation industry advisory & strategic consulting, including topics related to funding strategy, forecasting, scenario planning, and policy development.- Transportation program & portfolio management, including program goal setting and portfolio delivery performance monitoring.
- Data analytics and business intelligence for decision making.
- Client relationship management, primarily with state DOTs and large municipal transportation agencies.
- Business development strategic planning and facilitation.
- Collaboration & team leadership, including mentoring and developing junior staff.
- Position supports clients and projects across the region and may support select national initiatives as opportunities arise.
QualificationsMinimum:- Bachelor's degree and 10 years of relevant experience or demonstrated equivalency of experience and/or education.
- Experience supporting public-sector program management or organizational improvement initiatives.
- Experience managing multiple assignments and stakeholders.
- Experience working effectively with government executives, managers, and technical staff at all organizational levels.
- Demonstrated experience applying strong analytical, organizational, and problem-solving skills to solve complex challenges and deliver successful outcomes.
Preferred:- 15 or more years of relevant experience.
- Master's degree in public administration, public policy, engineering, transportation planning, business administration, or related field.
- Experience in transportation, public administration, and project management.
- Experience interacting directly with executive leadership and senior decision makers.
- Experience developing strategic plans, implementation plans, governance models, performance management systems, or organizational improvement initiatives.
- Experience with Power BI and other performance management tools.
- Experience supporting business development, client account management, proposal preparation, and capture planning at a consulting firm.
- Experience and/or knowledge in artificial intelligence, digital transformation, transportation innovation, or organizational modernization.
- Experienced in stakeholder communications, facilitation, and delivering effective presentations to diverse audiences.
Additional Information- Position may be based in Charlotte or Raleigh, North Carolina.
- Hybrid work schedule available based on business needs.
- Periodic travel may be required throughout North Carolina, Tennessee, South Carolina, and Alabama.
- Relocation assistance may be available for this position.
- Sponsorship for US employment authorization is not available now or in the future for this position.
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.
To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
