DescriptionThe Transportation Manager oversees the efficient, successful, and cost-effective operation of a World Class Service Transportation department.
Essential Duties & Responsibilities: - Ensure that staff members are aware of daily business activity including VIP, group schedules, and any other special transportation arrangements.
- Timely and accurate scheduling of personnel to meet business needs and within budgetary limitations.
- Develop and motivate staff to meet and exceed established service standards.
- Ensure that all vehicles are kept to the PBC standard of cleanliness.
- Coordinate with Fleet Maintenance all necessary and scheduled maintenance.
- Knowledge of current DOT, DMV, PUC and CHP Class B and C driver regulations.
- Manage record keeping and drug and alcohol testing requirements in conjunction with the Risk & Safety Manager.
- Conduct personal performance reviews and evaluations of staff members.
- Conduct disciplinary reviews and implement employee action plans including follow-up meetings with staff member.
- Monitor the daily posting of transportation revenue charges and any other special arrangements.
- Manage the planning and booking of group transportation requirements including attendance at pre-conference meetings.
- Carry out necessary post conference follow-up and data collection.
- Manage daily revenue breakdown and voucher audit and appropriate reports to the PBC Accounting department.
- Monitor training of Supervisors, Dispatchers/Operators, Drivers, Group Coordinators and any other staff members.
- Ensure that all Drivers have current Class B or C driver's license and provide training when necessary.
- Act as liaison to all internal customers (Sales, Conference Services, Marketing, Resort Operations, Special Event staff, Fleet Maintenance, Golf Courses and Safety).
- Coordinate and communicate daily report transportation issues to appropriate Senior Staff, internal customers, guests, and employees.
- Successful planning and execution of PBC Transportation needs for company sponsored Special Events.
- Able to fill-in as Supervisor, Dispatcher, Group Coordinator, and Driver.
- Effective management of the Profit and Loss account including forecasting revenues and controlling expenses.
- Responsible for licensing, permitting of the entire Transportation fleet under the guidance of the Transportation Advisor.
- Responsible for all tasks regarding Special Event operations including parking and transporting employees under the guidance of the Transportation Advisor.
- Knows, models, and integrates Pebble Beach Company mission, values, and standards.
- Comply with the Pebble Beach Company safety and health policies and procedures.
- Other duties as assigned by the Associate Director of Resort Services or General Manager of The Inn.
Required Skills: - Knowledge of current DOT, DMV, PUC and CHP Class B driver's regulations, record keeping and drug and alcohol testing requirements.
- Able to work flexible hours including weekends, holidays, and overtime.
- Excellent customer service skills.
- Supervisory, time management and problem-solving skills required.
- Proficient computer skills to include, but not limited to, Microsoft Office programs.
- Valid California driver's License with 2 (two) points or less.
Desired Skills: - Knowledge of data entry and hotel systems helpful.
- One-year hotel or resort experience preferred.
- Working knowledge of Pebble Beach Resort and the Monterey Peninsula.
- Competitive Pay: $84,500/year plus bonus.
- Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
- Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
