5-7 years of experience in transportation management or related field
Strong knowledge of federal, state, and local transportation regulations
Proven leadership skills in managing teams and operations
Experience with budget management and financial reporting
Ability to resolve operational challenges effectively
Responsibilities
Direct daily transportation operations for municipal bus and shuttle services
Ensure compliance with schedules, routes, and contractual obligations
Manage staffing assignments and service delivery coordination
Monitor performance metrics for on-time service and operational efficiency
Oversee fleet maintenance and ensure vehicle safety standards are met
Serve as primary contact for client relations and community coordination
Prepare performance reports and recommend operational improvements
Benefits
Growth opportunities within the company
401(k) plan with employer match
Comprehensive medical, dental, and vision insurance with multiple plan options
Full Job Description
The Spirit of the Position:
LAZ Parking is seeking an experienced Transportation Manager to oversee daily transportation and shuttle operations. In this role, you'll lead a team of drivers and dispatchers, manage fleet readiness and scheduling, and ensure safe, reliable, high-quality service for our clients and their customers. You'll be a key partner to client leadership and a visible, accountable leader on the ground.
Job Essentials:
Direct and oversee daily municipal bus, shuttle, and fixed-route transportation operations.
Ensure services operate according to established schedules, routes, and contractual requirements.
Manage daily staffing assignments, route coverage, dispatch coordination, and service delivery.
Monitor on-time performance, service reliability, and operational efficiency.
Resolve vehicle breakdowns, staffing shortages, service disruptions, and other operational challenges.
Ensure all services meet LAZ Parking and City of Calabasas expectations.
Personnel Management and Supervision:
Directly supervise the transportation supervisor and drivers.
Oversee scheduling, attendance, timekeeping, and workforce planning.
Conduct performance evaluations, coaching, and corrective action.
Coordinate employee onboarding, training, and safety education.
Maintain appropriate staffing levels to meet transportation service requirements.
Fleet and Maintenance Management:
Oversee fleet readiness and preventive maintenance programs.
Ensure all vehicles are maintained in safe and operational condition.
Coordinate maintenance schedules, repairs, and required inspections.
Monitor vehicle availability, mileage, maintenance histories, and repair costs.
Coordinate with maintenance contractors and outside service providers.
Monitor compliance with applicable CHP inspection and California BIT requirements. Maintain accurate fleet maintenance and inspection documentation.
Safety and Regulatory Compliance:
Maintain compliance with applicable federal, state, and local transportation requirements.
Maintain working knowledge of FTA, FMCSA, CHP, ADA, and applicable California transportation regulations.
Oversee transportation safety programs, procedures, and employee training.
Monitor driver qualifications, training records, and applicable drug and alcohol testing requirements. DAMIS (Drug and Alcohol Management Information Systems)
Investigate accidents, incidents, and safety concerns.
Develop corrective action plans and monitor implementation.
Maintain accurate safety and compliance records for VTT (Verification of Transit Training)
Budget, Financial, and Contract Management:
Assist with developing and managing annual transportation operating budgets.
Monitor labor, overtime, fuel, maintenance, and other operational expenses.
Review vendor invoices
Monitor contractor performance and contractual obligations.
Provide financial reports and recommendations to LAZ regional leadership.
Client Relations and Community Coordination:
Serve as LAZ Parking's primary transportation operations contact for the City of Calabasas.
Maintain professional relationships with City departments and representatives.
Coordinate transportation projects, route adjustments, and service changes.
Respond to resident complaints and customer service concerns.
Investigate operational issues and ensure timely resolution.
Participate in client meetings and present operational updates.
Reporting and Performance Management:
Prepare regular transportation performance and operational reports.
Monitor safety, on-time performance, vehicle availability, customer satisfaction, and service reliability.
Establish measurable goals for transportation personnel and service providers.
Report operational challenges and recommend solutions to LAZ leadership.
Physical Demands:
Ability to physically push/pull/lift to 50lbs
Ability to bend at the knees or squat frequently throughout a shift.
Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Salary: $80-$90k DOE
Growth Opportunities
Additional Benefits:
401(k) with Employer Match
Medical, dental, vision - 3 plan options!
FLSA Status: Exempt
About Laz Parking Ltd, Llc
LAZ Parking is a parking management company headquartered in Hartford, Connecticut. The company was founded in 1981 by three childhood friends and has since grown to become one of the largest parking companies in the United States. LAZ Parking operates over 1.1 million parking spaces in 35 states and 400 cities. The company provides parking management services for a variety of clients, including airports, universities, hospitals, and municipalities. LAZ Parking employs over 17,000 people and had annual revenues of $1.2 billion in 2019. The company is committed to sustainability and has implemented a number of green initiatives, including the use of electric vehicles and the installation of solar panels at some of its parking facilities.
