Transformation Project Consultant II - full-time (Boise)

POSITION PURPOSE:

Saint Alphonsus is looking for a Transformation Project Consultant II to join our dynamic team in Boise.

In this position, you will develop, manage, monitor, and improve medium to large projects, change facilitation, or process improvement initiatives inclusive of risk & issues log.  You will work with stakeholders, management, leadership, multi-functional and geographically dispersed work teams across all ministries and system office functions.  You will provide solid, experienced and insightful project and program management to any/all phases of projects.

Must be able to travel to the various Trinity Health sites as needed (between 10% -20% of the time).

MINIMUM QUALIFICATIONS:

• Bachelor's degree in healthcare, information technology, business administration or a related field.
• Minimum of five (5) to seven (7) years of product line or technology solution experience, formal or informal people leadership, or an equivalent combination of education and experience.
• Minimum of five (5) years of experience managing complex projects and interfacing with executive leadership.

PREFERRED QUALIFICATIONS:

• Project Management Certification (PMP), Lean practitioner (or equivalent), and/or Six Sigma green belt strongly preferred.
• Master’s degree preferred. 

WHAT WE ARE LOOKING FOR:

• Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices and decisions.
• Excellent analytical and problem-solving skills with attention to detail. Ability to perform research, apply perspective and diligence to completely understand the relevant project issues.
• Ability to work under pressure to meet deadlines and achieve quality results. Must be capable of handling multiple projects/assignments simultaneously and possess the ability to adapt to frequent changes in priorities.
• Ability to communicate with non-technical leaders and business owners.
• Knowledge of multiple technologies and experience with system-wide applications and systems in an integrated work environment.·      
• Considerable knowledge of and experience in developing and managing project budgets and staffing needs for complex initiatives.
• Strong interpersonal, organizational and customer services skills. Ability to develop/maintain effective collaborative relationships and partnerships with leaders, stakeholders and decision makers. Ability to mentor and coach other team members.  
• Excellent written and verbal communication skills. 
• Excellent facilitation skills and ability to influence outcomes by working with colleagues at all organizational levels. 
• Must be comfortable operating in a collaborative, shared leadership environment. Strong group (both onsite and remote) process skills required. Must be comfortable operating in an ambiguous and matrix organizational structure. Ability to operate in a highly autonomous self-directed manner under frequently changing structures, requirements and priorities.   
• Ability to obtain and maintain strong understanding about how the organization functions and the role of the TMO.  Ability to recognize the impact of individual and team performance beyond the TMO.   
• Strong skills in Microsoft Office Suite (Windows, Teams, PowerPoint, Word, Excel, and Outlook), Visio, and MS-Project.

ESSENTIAL FUNCTIONS:

• Proficient knowledge in four (4) business operations disciplines and supported business processes, with expert level knowledge in at least two (2) disciplines including but not limited to: project/program management, financial management, contract performance management, process improvement, people leadership, workflow integration, technical and business communications, research/benchmarking, statistical analysis, change leadership and healthcare administration. 
• Manages and oversees complex, large, multi-factorial program initiatives spanning multiple operating units, matrixed and direct teams while providing oversight of processes, tactics and culture. 
• Considerable knowledge of and experience in developing and managing project budgets and staffing needs for complex initiatives.
• Defines the scope and requirements for complex initiatives; establishes partnerships, roles and responsibilities of team members across all project lifecycle phases from inception to close-out. Participates in business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements.  Develops business plan and project proposals. 
• Conducts post project analysis, meeting with business owners to conduct project closure activities.  Maintains risk & issue logs ("risk register") in detailed working form and in succinct summarized form for executive presentations.  Manages problem resolution and risk mitigation. 
• Compiles and analyzes data. Prepares written summaries and presentations which address project scope, timetable and expected deliverables.  Drives decision-making via both qualitative observations and quantitative data. 
• Assists senior leaders in determining strategic, financial and operational program impact(s) for the system.  Develops, manages and monitors plans, resources and budgets.   
• Provides leadership to project analysts and team members by managing deliverables in accordance with the project management methodology.  Coaches and provides oversight to peers, analysts, indirect team members and supporting groups through informal mentorship. 
• Develops a culture of continuous process improvement as a standard business capability and practice.  Demonstrates how process improvement will decrease cost, increase productivity and enhance process effectiveness and efficiencies. 
• Utilizes strong written and verbal communication, presentation, and facilitation skills.  Communicates complex quantitative analysis in a clear, precise, and actionable manner, in a way that can be understood by customers. 
• Collaborates with all levels, to operate in a highly collaborative leadership team under frequently changing structures, requirements and work priorities. Maintains relationships with leaders, decision makers, stakeholders, colleagues, peers, indirect subordinates and clients/customers.   
• Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS:

• Must be able to adapt to frequently changing work priorities and be able to balance the needs and expectations of system office, RHMs and TIS.  Work hours may be long and irregular.
• Incumbent communicates frequently, in person and over the phone with people in a number of different locations on key issues.  Hearing is needed for extensive telephone and in person communication. Must be able to speak and communicate clearly and effectively.
• Must be able to set and organize own work priorities and adapt to them as they change frequently.
• Must be able to travel to the various Trinity Health sites as needed (between 10% -20% of the time).