Pennsylvania Medicine

Transformation Manager

Pennsylvania Medicine$95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • 3+ years in healthcare or related sectors with innovation experience.
  • Experience with project management and strategic development.
  • Strong analytical skills with a focus on performance metrics.
  • Proven ability to engage and influence stakeholders at all levels.

Responsibilities

  • Develop clear strategic project or product plans in line with organizational goals.
  • Manage innovation projects throughout their lifecycle, ensuring timely delivery and measurable results.
  • Engage and align diverse stakeholders, fostering collaboration and innovative solutions.
  • Conduct contextual research and design experiments to validate proposed healthcare solutions.
  • Identify and implement continuous improvement opportunities within team operations and projects.
  • Establish key performance indicators (KPIs) to evaluate project/product success and relay insights back to leadership.
  • Mentor junior staff, enhancing their professional growth and supporting project success.

Benefits

  • Comprehensive health and wellness programs.
  • Robust prepaid tuition assistance program.
  • Employee engagement with meaningful medical advances.
  • Commitment to employee wellbeing and professional development.
Full Job Description
  • Entity: Corporate
  • Department:CHTI-120
  • Location: Hybrid: 3400 Civic Center Blvd. Philadelphia, PA
  • Hours: 8hr Days

Summary:

The Transformation Manager at the Center for Health Care Transformation and Innovation (CHTI) is responsible for designing and executing projects from contextual research through rapid experimentation and implementation. This position requires a high degree of sophistication, strategic thinking, project management, resourcefulness, creativity, and the ability to lead by influencing others at all levels across the organization. The Innovation Manager must have the ability to make key decisions and perform analyses, which will impact project success and completion. The Penn Medicine Center for Health Care Transformation and Innovation facilitates the rapid, disciplined development, testing and implementation of new strategies to reimagine health care delivery, improve patient outcomes, patient and clinician experience, and reduce the cost of care. We believe the best way to make big improvements to patient health and health care delivery is to experiment quickly at low cost, only scaling once we find high impact solutions. The Center provides an exciting and fast-paced opportunity for motivated, entrepreneurial individuals to effect systemic change at Penn Medicine and across the healthcare industry.

Responsibilities:
  • Strategic Planning: Develop and articulate a clear project or product strategy aligned with the Center's and broader organization's mission and goals; support team to develop and refine the product strategy and operations
  • Project/Product Management: Manage the end-to-end lifecycle of innovation projects, from ideation to implementation; Develop project plans, track progress, and report on key milestones and deliverables; Consistently demonstrate an ability to drive projects toward measurable impact at scale; contribute to the creation and management of the product roadmap, prioritizing initiatives based on strategic goals; assist in overseeing product development activities, ensuring alignment with organizational objectives.
  • Stakeholder Engagement and Alignment: Align diverse stakeholders across Center and Penn Medicine on objectives and approaches to complex projects; work closely with cross-functional collaborators to develop, evaluate, and implement practical and innovative solutions; facilitate collaboration among internal and external stakeholders, including healthcare professionals, administrators, executives, patients/caregivers, and technology partners.
  • Research and Experimentation: Lead contextual research and design iterative experiments to quickly test assumption and validate proposed solutions; conduct market research and gather customer feedback to inform the development of new practices and models.
  • Continuous Development and Improvement: Identify opportunities for continuous development and improvement of our team, methods, interactions, and project selection and execution; lead efforts to improve team culture, operations, and/or performance based on identified areas for improvement; assist in defining, developing, evaluating, and implementing new workflows and operating models that improve team operations; support programmatic initiatives that enhance team impact
  • Performance and Evaluation: Establish and track key performance indicators (KPIs) to measure the success of projects/products; evaluate the clinical and financial outcomes of projects/products to derive key learnings; regularly report progress to senior leadership and provide insights for continuous improvement and strategy development.
  • Expertise Development and Mentorship: Consistently demonstrate an advanced application of primary discipline/methodology (e.g., innovation/project management, design, product management, data and evaluation etc.)
  • Serve as a valuable collaborator and mentor to more junior staff, enhancing their professional growth and project outcomes.

Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required)
  • And 3+ years working in health care or a related field, or innovation-related experience (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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