Trainer/Technical Communicator
Posting Start Date: 11/5/26
Job Location (Short): Salt Lake City, Utah, USA, 84104
Requisition ID: 36791
Onsite or Remote: Onsite Position
Job OverviewThis position is required to support our technicians by providing the needed training to develop skill sets that will improve safety behaviors, machine availability and reduce operating cost. Provide an effective method to train technicians to meet present and future requirements. Support field work by helping technicians troubleshoot while working on machines. This position supports approximately 4,500 machines and 200 technicians, and is vital for support of technician development, product support and company growth.
Key Job Responsibilities - Develop and deliver technical training to all technicians, staff and customers
- Assist in developing apprentices and entry level technicians
- Support technicians in field with TC issues
- Submit TSI's and TSR's as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution.
- Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis.
- Assist in making sure training requirements for manufacturer are met
- Assist in warranty administration with technical information and merit of claims
- Assist all departments with training as needed
- Help drive the Komatsu safety culture
Qualifications/Requirements - High school diploma or general education degree (GED) required
- Associate Degree in Diesel Technology or equivalent preferred
- 10 + years related experience and/or training; or equivalent combination of education and experience
- Komatsu technical experience
- Understands the importance of safety
- Ability to effectively present and teach information and training to customers, clients, and employees
- Strong communication skills
- Computer Skills including Microsoft Office
Additional InformationHiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $90,000 - 115,000 depending on experience. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
