Qualifications
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Benefits
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Job Description:
What’s the role
Shell is seeking a Trader Intelligence Engineer to join its team in Houston, TX
This role leads and continuously improves the integration, operation, and transformation of a large, complex IT estate supporting a global energy trading business. Working as part of a global team, it is a key part of transforming the trader experience Shell ecosystems and positioning Trading for the Future.
The role creates business value through operational stability, automation, and intelligent observability. The role designs, implements, and scales AIOps and AI‑enabled operational capabilities, leveraging internal automation and AI platforms to improve productivity, accelerate incident resolution, and automate IT operations for the trading floor.
This includes building and operating use cases such as anomaly detection, predictive maintenance, intelligent alerting, root cause analysis, and self-healing workflows, while ensuring strong governance, risk management, security, and ethical use of AI. The role also automates operational processes and reconciliations using industry-standard AI and observability tools across the whole delivery stack. It monitors and optimizes AI system performance and translates operational data into actionable insights. In addition, it leads to the adoption of observability tools, service-to-desk and desk-to-application mapping, contextualized alerting, and service health visualization to improve situational awareness and trader outcomes.
A key focus of the role is enhancing the trader experience by engaging effectively with enterprise service teams, developing the "detection brain," defining alerting and self-healing rules, continuously improving trader outcomes, and embedding AI-driven operations as a core capability across Trading & Supply Core Services and broader teams.
Accountabilities:
What you bring
What we offer
The base salary range for this position is $124,000 - $186,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Our team will look into this right away.