Apple

Tools and Automations Lead, App Review

Apple$130K — $180K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in software, data, solutions engineering, or technical product roles.
  • Experience taking ambiguous needs to working solutions by prototyping personally.
  • Strong collaboration with platform/infrastructure engineering teams and writing effective requirements.
  • Proficiency in Python and modern data tools, capable of building standalone solutions.
  • Experience designing and deploying generative AI solutions with a current understanding of advancements.
  • Strong product instincts with attention to UI/UX and workflow design.
  • Ability to create technical documentation for non-technical stakeholders.

Responsibilities

  • Own design and delivery of internal tooling and automation for the App Review experience.
  • Identify gaps in workflows and design solutions to enhance the experience for specialists and developers.
  • Prototype solutions independently and define requirements for scalability by engineering teams.
  • Collaborate with Apple Services Engineering and AIML platform to ensure high-reliability infrastructure.
  • Translate operational realities into actionable requirements for product and engineering teams.
  • Develop and apply consistent policies at scale across the App Review process.
  • Continuously improve workflows through automation and better decision-making data.

Benefits

  • Opportunities for professional development and skill enhancement.
  • Collaboration with cross-functional teams including engineering and product.
  • Work on innovative technology solutions, including generative AI.
  • A wide-ranging mandate that allows for creativity and ownership over projects.
Full Job Description
App Review operates at extraordinary scale, and the quality of that operation depends on the people, tooling, automation, and intelligence we build behind it. We are looking for a highly technical builder who treats App Review's process and policy application as a system to be designed - measured, refined, and continuously improved - and who is just as comfortable prototyping a solution themselves as they are defining the requirements that let our engineering partners build it to scale.

This is a hands-on role for someone who is equal parts engineer, systems thinker, and process designer - and a strong cross-functional collaborator. You will identify where review specialists, developers, and Apple are underserved by today's workflows, then design, prototype, and deliver the solutions that close those gaps, increasingly leveraging generative AI both as a capability we ship and as a tool we build with. Critically, you will know what to build yourself and what to hand to our platform and infrastructure partners - and you will make those partnerships succeed.

You will be the bridge between App Review's operational reality and the product, AI, and platform engineering capabilities that scale it - translating how review actually works into requirements those teams can build against, and translating what they ship back into tools specialists trust and use.

Description

You will own the design and delivery of internal tooling and automation that supports the end-to-end App Review experience - for the specialists who do the work, the developers on the other side of it, and the policy and operational standards Apple holds. The mandate is broad, and so is the toolkit: where a manual workflow should be automated, where a decision needs better data in front of it, where a policy needs to be applied consistently at scale, you will define the solution and often build a working version of it.

Just as important is knowing where the line is. Durable, high-reliability infrastructure is built with our partners in Apple Services Engineering platform teams and the AIML platform organization - not around them. You will be the person who can prototype an idea convincingly, then translate it into clear, well-scoped requirements that enable those teams to build the production systems our operation depends on.

Minimum Qualifications

7+ years of combined experience across software engineering, data engineering, solutions engineering, or technical product roles.

Demonstrated ability to take a problem from ambiguous need to working solution - including building the prototype yourself, not only specifying it.

Proven track record of effective cross-functional collaboration with platform or infrastructure engineering teams, including writing the requirements that enable partner teams to deliver.

Strong proficiency in Python and modern data tooling; ability to build standalone solutions.

Hands-on experience designing and deploying GenAI/agentic solutions (RAG, LLMs, agents) - and a tinkering mindset that stays current with what is actually shipping, not just what was state-of-the-art a year ago.

Strong product instincts: an eye for UI/UX, workflow design, and the human factors that determine whether a tool gets used.

Demonstrated ability to produce clear architectural diagrams and technical documentation for non-technical stakeholders.

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

Preferred Qualifications

Experience operating at the intersection of policy, operations, and engineering - building systems that apply rules and standards consistently, at scale.

Familiarity with App Review, trust and safety, content moderation, or comparable operational review domains.

Experience integrating with internal platform and AIML services, and a clear understanding of when to prototype versus when to invest in partner-built infrastructure.

Excellent problem-solving, analytical, and written/verbal communication skills.

Self-directed and proactive, with demonstrated creative and critical thinking; able to manage multiple efforts simultaneously.

Strong cross-functional collaboration and influencing skills.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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