The Third-Party Management Senior Advisor is responsible for performing activities related to the governance, vendor & risk management, portfolio, and relationship management processes in support of Cigna's Technology organization.
Specifically, this role is centered around the global service providers and software firms that deliver products, solutions and services to Cigna including but not limited to software development, software engineering, quality assurance/engineering, data & analytics services, production support, ERP products and applications along with AI driven, agentic solutions etc.
This role will require interaction with senior leadership to build portfolio and vendor management strategies that align with Cigna's global technology initiatives, projects, and programs. Additionally, this role will support Procurement / Sourcing teams in negotiations, RFP, and proposal analysis etc. A working understanding of technology legal contracts as well as deep analytical skills and financial acumen is desired.
KEY RESPONSIBILITIES:Vendor Management- Accountable for providing advanced strategic direction and overall governance associated with assigned supplier relationships including but not limited to.
- Track and monitor aggregate supplier performance against measures and guidelines and report on said performance in a monthly, quarterly, or annual manner.
- Drive governance and issue resolution for all areas of the assigned portfolio.
- Identify and action opportunities to improve the supplier governance approach and procurement process which could have significant fiscal impact on the organization.
- Perform recurring Enterprise Business Review sessions with business/matrix partners and suppliers on a quarterly or semi-annual basis to provide strategic guidance to suppliers.
Portfolio Management- Accountable for cultivating and developing strong relationships with Technology senior business stakeholders to understand their portfolios and drive strategic solutions against their business objectives including but not limited to.
- Navigate extraordinarily complex Technology landscape which includes ever-changing strategies and priorities.
- Facilitate top to top discussions with senior leaders from Cigna and suppliers.
- Bring strategic thinking and thought leadership to overall Business Requirements, Enterprise Agreements, Service Level Agreements, Change Orders, Statements of Work
Qualifications/Requirements:- Minimum of 7 years of experience in third party management, global procurement or operations, technology, finance, or similar disciplines
- Strong business acumen with demonstrated success driving value creation across a wide range of relationships and highly strategic engagements.
- Experience developing and maintaining relationships with internal and external executive stakeholders aimed at driving value creation and realization.
- Strong executive presence and comfort with presenting executive level material
- Experience drafting, revising, and reviewing contracts, Service Level Agreements, Master Service Agreements and Statements of Work
- Demonstrated negotiation and third-party management skills with proven success; able to negotiate directly with internal and external partners preferred.
- Excellent presentation, written and verbal communication skills among various levels of leadership.
- Ability to excel and prioritize workload in an ambiguous environment.
- Competence with Microsoft Word, Excel, and PowerPoint with strong emphasis on Excel
- Bachelor's degree in Supply Chain Management or a related field strongly preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 114,200 - 190,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
