Overview:
Job Title: Test Program Manager / QE Transformation Lead
Location:Seattle, WA
Role Summary
We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery, transition, and workforce planning activities for a large healthcare transformation program.
This role will establish and operationalize the testing organization across Application Development, Application Support, and Enterprise End-to-End Testing (Test Center of Excellence) while driving staffing, sourcing, governance, and transition readiness.
Key Responsibilities
Lead discovery workshops with business, IT, and delivery stakeholders.
Assess current testing processes, organizational structure, tools, service catalog, workloads, SLAs, and governance.
Define the future-state testing operating model, organization, and roadmap.
Identify capability gaps across:
Functional Testing
Automation Testing
Performance Testing
Test Data Management (TDM)
Develop and execute discovery, knowledge transfer (KT), transition, and go-live plans.
Drive shadow, reverse-shadow, and ownership transfer activities.
Manage risks, dependencies, readiness reviews, and stakeholder communications.
Coordinate transition activities across Application Development, Application Support, and Testing workstreams.
Establish TCoE governance, standards, metrics, and reporting frameworks.
Define Core and Flex team operating models.
Lead enterprise-wide quality governance, release readiness, and quality reporting.
Support adoption of automation, AI-enabled testing, performance engineering, and Test Data Management capabilities.
Required Experience
12+ years of experience in Quality Engineering and Testing.
5+ years of experience leading large testing programs.
Proven experience in discovery, due diligence, transition, and managed services engagements.
Experience building or managing a Testing Center of Excellence (TCoE).
Strong experience in workforce planning, hiring, and vendor management.
Experience working with distributed onshore/offshore delivery teams.
Strong stakeholder management and executive communication skills.
Experience with Healthcare Payer platforms and processes, including:
Facets
EDI transactions: 834, 835, 837
Claims
Enrollment
Billing
Provider Management
Working knowledge of:
Playwright
Azure DevOps
CI/CD
Modern Quality Engineering practices
Preferred Experience
Healthcare Payer domain expertise.
Managed Services transition experience.
Large-scale discovery and due diligence programs.
Test Data Management expertise.
Performance Engineering leadership.
AI-enabled Quality Engineering experience.
Key Must-Have Skills
Test Program Management / QE Transformation
Healthcare Payer & Facets
TCoE Setup, Management & Governance
Discovery, Due Diligence & Transition
Workforce Planning, Hiring & Vendor Management
EDI 834/835/837, Claims, Enrollment, Billing & Provider Management
Stakeholder Management & Executive Communication
Azure DevOps, CI/CD & Modern QE Practices
Mandatory Areas
Need strong Test program manager with facets experience ;
Must Have Skills
Skill 1 - Test Program Management / QE Transformation Leadership
Skill 2 - Testing Center of Excellence (TCoE) Setup & Operations
Skill 3 - Healthcare Payer Domain (Facets, Claims, Enrollment, Billing, Provider Management)
Skill 4 - Managed Services Transition, Discovery & Due Diligence
Skill 5 - Workforce Planning, Vendor Management & Global Delivery Management
Skill 6 - Test Automation & Quality Engineering (Playwright, Automation Frameworks)
Skill 7 - Azure DevOps, CI/CD Pipelines & Release Governance
Skill 8 - AI-Enabled Quality Engineering, Performance Engineering & Test Data Management (TDM)
Domain Experience (If any)
Healthcare Payer (Mandatory)
Facets platform experience preferred
EDI Transactions (834, 835, 837)
Claims Processing, Enrollment, Billing, Provider Management
Must Have Certifications
ISTQB Certification (Preferred)
Azure DevOps / Microsoft Azure Certification (Preferred)
Agile/Scrum Certification (CSM/PSM) Preferred
Prior UST Experience
Preferred but not mandatory
If Yes - Provide dates, details of account/project
Location:Seattle, WA
Onsite Requirement:Yes (Mandatory)
Number of Days Onsite:4 Days per Week
Experience Required:12+ Years
Skills:
QA,Payer,Healthcare Payer,facets
