Bachelor's or master's degree in computer science, Engineering, Information Technology, or a related field.
10+ years of experience in Quality Engineering, including functional, API, integration, performance, and test automation.
3+ years of experience leading automation initiatives in large-scale programs.
Minimum 3 years of experience in the telecommunications industry.
Good understanding of Generative AI and AI-assisted software development workflows.
Responsibilities
Drive an automation-first quality testing strategy and lead the design and implementation of automation solutions.
Leverage AI-powered tools for test design, script generation, and defect analysis.
Design and enhance UI, API, and end-to-end automation frameworks using modern practices.
Integrate automated testing capabilities into CI/CD pipelines.
Collaborate with cross-functional teams to define quality standards and mentor engineers.
Establish and monitor quality metrics, communicating quality health to stakeholders.
Identify and implement automation opportunities to improve operational efficiency.
Benefits
Customizable health & dental benefits program.
Opportunities for company-matched pension.
Wellness program focusing on physical, psychological, financial, and social health.
Employee Assistance Program including Virtual Healthcare.
Service, device subsidy, and discounts on company products & services.
Opportunities for impactful projects and career development.
Full Job Description
Job Description
Reporting to the Director, BSS Release Testing & Ops, the Job Title is responsible for leading quality automation initiatives by defining automation strategy, building scalable test frameworks, integrating quality into CI/CD pipelines, and leveraging AI-assisted capabilities to improve software quality, release velocity, and operational efficiency.
Drive an automation-first quality testing strategy and lead the design, implementation, and scaling of automation solutions across programs.
Leverage AI-powered tools and capabilities for test design, script generation, defect analysis, and reporting.
Design and enhance UI, API, and end-to-end automation frameworks using modern quality engineering practices and AI-assisted capabilities.
Leverage AI-powered testing and automation capabilities to enhance test coverage, improve quality assurance efficiency, reduce regression cycles, and strengthen CI/CD quality gates.
Integrate automated functional, regression, and AI-assisted testing capabilities into CI/CD pipelines.
Collaborate with cross-functional teams to define quality standards and mentor engineers on test automation and responsible AI practices.
Define and execute scalable test automation strategies aligned with Agile, DevOps, and organizational quality objectives.
Evaluate, select, and adopt automation tools and frameworks (e.g., Selenium, Playwright, TestNG, Cucumber) for UI, API, integration, and performance testing.
Oversee the development, maintenance, and optimization of automated test suites, ensuring code quality, reusability, scalability, and maintainability.
Provide technical leadership and mentorship to automation engineers while promoting best practices and continuous improvement.
Establish and monitor quality metrics, including test coverage, automation effectiveness, defect leakage, and execution trends; communicate quality health and risks to stakeholders.
Identify and implement automation opportunities that improve operational efficiency and streamline day-to-day processes across teams and business functions.
Partner with development, DevOps, and product teams to embed quality engineering practices throughout the software delivery lifecycle.
Drive continuous improvement initiatives through emerging AI technologies, process optimization, and automation maturity assessments.
Qualifications
Education:
Bachelor's or master's degree in computer science, Engineering, Information Technology, or a related field.
Experience:
10+ years of experience in Quality Engineering, including functional, API, integration, performance, and test automation.
3+ years of experience leading automation initiatives and driving automation-first quality engineering practices across large-scale programs.
Experience applying AI-assisted testing approaches and supporting the quality assurance of AI-enabled applications is considered an asset.
Minimum 3 years of experience in the telecommunications industry.
AI Expertise:
Good understanding of Generative AI, Large Language Models (LLMs), and AI-assisted software development and testing workflows.
Experience leveraging AI-powered tools to improve test design, defect analysis, productivity, and quality engineering processes.
Technical Skills:
Proficiency in one or more programming languages such as Java, Python, or C#.
Strong expertise in test automation frameworks and tools such as Selenium, Playwright, Cypress, Appium, TestNG, and Cucumber.
Experience with API automation and testing tools such as Rest Assured, Postman, or similar technologies.
Hands-on experience with CI/CD pipelines, DevOps practices, version control systems (Git), and automation platforms such as Jenkins, GitHub Actions, Azure DevOps, or equivalent.
Experience leveraging AI-powered development and automation tools to improve productivity and enforce software quality standards.
Leadership and Collaboration:
Proven ability to provide technical leadership, mentor engineers, and drive quality engineering best practices.
Strong stakeholder management skills with the ability to engage effectively with senior business and technology leaders.
Demonstrated ability to work independently, manage competing priorities, and influence cross-functional teams.
Certifications (preferred):
ISTQB, ISTQB CT-AI Advanced Level Certification.
Agile, Scrum, DevOps, or Quality Engineering-related certifications.
AI/GenAI-related certifications (Microsoft AI, Azure AI, etc.) are considered an asset.
A4Q AI & Software Testing
Additional Information
Salary: Commensurate with qualifications and experience.
Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
At Freedom, we recognize your great work through a corporate line with provided service, device subsidy and discounts on Freedom products & services.
Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
Develop your full potential and imagine what you can become within Quebecor's family through our various career opportunities.
This posting is for an existing vacancy.
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