Excellent mathematical skills for calculations and analysis
Ability to analyze technical and scientific journals
Strong problem-solving and reasoning abilities
Responsibilities
Coordinate communication between Haulers, Delivery Teams, Call Center, and Local Client Management
Provide on-site presence to ensure compliance with procedures
Oversee recruiting and performance of Haulers
Develop and maintain vendor relationships
Ensure follow-up on shipping discrepancies and claims
Interface with end customers for effective in-home delivery
Maintain monthly operation reports with statistics and customer service scores
Benefits
Medical
Dental
Vision
401k with Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Full Job Description
We are seeking a Last Mile Territory Manager !
Last Mile management experience is required.
Job Summary:
The job of the Territory Manager is to define, develop and manage operations and customer support programs to support and meet Pilot Last Miles mission and goals for service quality, customer satisfaction and profitability. Responsible for managing multiple locations and managing personnel at different locations.
Essential Functions:
Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
Oversees recruiting, processing, and performance of Haulers
Develops and maintains relations with vendors
Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
Interfaces with end customers to ensure effective in-home delivery for customers
Maintains monthly operation reports that include statistics and customer service scores
Other duties as assigned
Skills & Competencies
Strong written and verbal communications skills
Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to analyze technical and scientific journals as they pertain to the business and market
Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$110,000-$130,000
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
About MaerskSealand
Maersk Sealand is a Danish shipping company that provides container shipping services. The company was founded in 1904 and is headquartered in Copenhagen, Denmark. Maersk Sealand is a subsidiary of A.P. Moller-Maersk Group, a global conglomerate that operates in various industries including shipping, logistics, and energy. Maersk Sealand has a fleet of over 700 vessels and serves clients in various industries including retail, automotive, and healthcare.
