Windows Server administration with AZ-801/802 certification
Security+ certification
Experience with enterprise virtualization platforms
Proficiency in Windows Server and basic Linux administration
Knowledge of MECM, SCOM, and Microsoft management tools
Experience with Active Directory
Familiarity with VoIP and teleservices technologies
Responsibilities
Provide platform engineering support for DFAS CCE NIPRNet enclave
Process and resolve Tier 3 DFASNow support tickets
Support implementation of new hardware and software technologies
Assist with CCE infrastructure monitoring activities
Support virtualization and directory services operations
Document technical solutions in the ticketing system
Participate in CCB change control processes
Support Teleservices infrastructure including VoIP and conferencing
Benefits
Active Secret clearance required
Must be a United States Citizen
Opportunity for professional development through certifications
Engagement with cutting-edge technologies in a secure environment
Collaboration with senior engineers on complex issues
Full Job Description
Overview of position:
We are looking for a Teleservices Engineer/Architect, Journeyman to work in Indianapolis, IN
An active Secret Clearance and United States Citizenship are required to be considered for this position.
Responsibilities
Provide platform engineering support for DFAS CCE NIPRNet enclave
Process and resolve Tier 3 DFASNow support tickets
Support implementation of new hardware and software technologies
Assist with CCE infrastructure monitoring activities
Support virtualization and directory services operations
Document technical solutions and effort in ticketing system
Participate in CCB change control processes
Support Teleservices infrastructure (VoIP, fax systems, conferencing)
Coordinate with senior engineers on complex technical issues
Support testing and validation of CCE changes
Experience/Skills:
5+ years systems engineering experience
Windows Server administration (AZ801-802 certification)
Security+ certification
Experience with enterprise virtualization platforms
Proficiency in Windows Server and basic Linux administration
Knowledge of MECM, SCOM, and Microsoft management tools
Experience with Active Directory
Familiarity with VoIP and teleservices technologies
Experience with ticketing systems
Preferred Qualifications:
CISSP certification (upgrade path)
Azure administrator certification
VMware VCP certification
Experience with DFAS systems
Knowledge of DISA STIGs
VoIP/Unified Communications experience
PostgreSQL database experience
Education:
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
Certifications:
Microsoft Azure AZ-801 & AZ-802
CompTIA Security+ or equivalent
Clearance:
Active Secret clearance is required.
Must be a United States Citizen and pass a background check.
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).
