Technology Systems Specialist III

Salary : $117,468.00 - $140,673.00 Annually
Location : San Rafael, CA
Job Type: Full Time, Regular
Job Number: 0954-26-10
Department: Marin County Fire Department
Opening Date: 10/09/2026
Closing Date: 10/25/2026 11:59 PM Pacific
Vacancies: 1
Weekly Schedule: 37.5 hrs.

ABOUT THE POSITION
The Technology Systems Specialist III directly supports the technical aspects of all divisions and programs of the Marin County Fire Department, including Administration, Operations, the Office of Emergency Management (OEM), and the Emergency Command Center (ECC). The role and responsibilities are focused on optimizing efficient usage of departmental and interagency technologies that are critical for fire operations. The position reports to the Technology Systems Manager in the Fire Administration Division and handles multi-platform systems that are unique to the department. These systems require specialized expertise beyond the support provided by the County's Information Systems & Technology (IST) Department. To learn more about this position, please see the Technology Systems Specialist III

There is currently one (1) full-time (37.5 hours per week) regular hire vacancy. This is an on-site position, Monday through Friday schedule, reporting to the Marin County Fire Department Administration location - 1600 Los Gamos, San Rafael.
ABOUT YOU
Our Highly Qualified Candidate:

This position requires a high level of skill and specialized knowledge in Public Safety technologies and systems and our ideal candidate will have proven experience working with Public Safety systems in Fire Service, EMS, and/or Emergency Management environments, ensuring the incumbent can work independently under general direction to support mission-critical environments, such as emergency dispatch and mobile command centers.

The ideal candidate has broad-based experience managing and supporting on-premises and Cloud-based enterprise software and hardware systems. They will have experience with mobile communications hardware, cellular networks and mobile device management, and familiarity with dispatch center and 9-1-1 phone systems, as well as with emergency radio systems.

This position requires the incumbent work with medium to large teams in Public Safety environments; therefore, the ideal candidate must have the ability to work cohesively across these teams. Strong collaboration and communication skills, and the ability to integrate diverse systems and maintain consistent operational protocols, are a must.

QUALIFICATIONS

Knowledge of:

• Techniques, equipment and diagnostic software used in the assembly, troubleshooting and repair of personal computers.
• Standard desktop software.
• Network and desktop operating systems.
• Desktop software integration.
• Network protocols.
• Internet protocols and services such as WWW, FTP, NNTP, DNS, SMTP or others.
• Principles of testing and quality assurance.
• Techniques for the development of effective help documentation.
• Training and presentation techniques.
• Network/server configuration, installation and maintenance.
• Programming languages for the personal computer such as Access, Visual Basic or others.
• Techniques for explaining technical concepts to non-technical users.

Ability to:

• Apply desktop technologies to meet business requirements.
• Integrate desktop software with custom applications.
• Document, test and implement desktop applications.
• Assemble, install, configure, repair and maintain computer hardware, peripherals and components.
• Diagnose and resolve software application problems for desktops, networks, and interface systems.
• Install, configure, modify and maintain applicable operating systems, applications, networks, and specialized software.
• Provide training, assist users in problem resolution and explain system and application use.
• Analyze plans, processes or programs and provide verification and reconciliation of specialized departmental systems, computer programs or system processes.
• Maintain current technical knowledge of the field including learning new and existing software, applications, databases and hardware through formal, informal and on-the-job training and self study.
• Organize own work, setting priorities and meeting critical deadlines.
• Plan, direct and review the work of others on a project basis.
• Establish and maintain effective working relationships with those contacted in the course of the work.

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES
Any combination of education and experience that would provide the knowledge and skills listed. Typically, the equivalent of completion of two (2) years of college level or technical training in computer science or a closely related field and three (3) years performing network and/or personal computer user support.

Experience in PC repair, network administration, application and software troubleshooting, computer operations, or a substantially similar field may be substituted for the college requirement on a year for year basis.
SPECIAL REQUIREMENTS: May be subject to an official background investigation, psychological testing and medical screening.
IMPORTANT INFORMATION
For any questions concerning this position announcement, please contact Linda Klineat linda.kline@marincounty.gov

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the

Paid Time Off: Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan: Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement: Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan: Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical: The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
01

QUALIFYING EDUCATION/EXPERIENCE: The minimum qualifications for the position are as follows: Any combination of education and experience that would provide the knowledge and skills listed. Typically, the equivalent of completion of two years of college level or technical training in computer science or a closely related field and three years performing network and/or personal computer user support.Experience in PC repair, network administration, application and software troubleshooting, computer operations, or a substantially similar field may be substituted for the college requirement on a year for year basis.
My relevant education, including degree(s) and major(s) of study or coursework is listed in the Education section of the standard application.

• Yes
• No

02

Please select the years of experience you have performing network and/or personal computer user support (i.e. PC repair, network administration, application and software troubleshooting, computer operations, etc.)

• More than five (5) years experience
• More than four (4) years, but less than five (5) years experience
• More than three (3) years, but less than four (4) years experience
• More than two (2) years, but less than three (3) years experience
• More than one (1) year, but less than two (2) years experience
• Less than one (1) year experience
• N/A, I do not possess this experience

03

Please indicate the technology experience you have performing the below duties. Select all that apply.

• Computer Support - Imaging, Installation, updates, repair
• MDM's and mobile devices, including laptops, tablets, and cell phones
• Networking - WAN, LAN, WI-FI, & V-LANS
• Network troubleshooting, including hardware connections and devices
• Cyber Security
• Public Safety
• No experience with any of the above

04

Please briefly describe the experience you have with each of the duties you selected in Question 3. If you selected no experience, please enter N/A.
05

Do you have experience working with Public Safety systems in Fire Service, EMS, and/or Emergency Management environments utilizing any of the following? Select all that apply.

• Computer Aided Dispatch (CAD)
• 9-1-1 Phone systems
• ProQA
• ImageTrend
• NICE Logger
• No experience with any of the above

06

Please briefly describe the experience in the areas you selected in Question 5. If you selected no experience, please enter N/A.
07

Please indicate your experience in each of the following areas. Select all that apply.

• Experience or knowledge of Business Process Improvement
• Implementing Strategic Plans/Policies/Procedures
• Asset Management and tracking systems
• Enterprise Architecture
• GIS
• Database Management
• No experience with any of the above

08

Briefly elaborate on the experience you checked in question 7, including duties and responsibilities and the name(s) of the employer(s) where you gained this experience. If you selected no experience, please enter N/A.
09

Please indicate your experience in each of the following areas. Select all that apply.

• Server Based Records Management Systems
• Reporting Systems
• Business Intelligence Applications
• No experience with any of the above

10

Briefly elaborate on the experience you checked in question 9, including duties and responsibilities and the name(s) of the employer(s) where you gained this experience. If you selected no experience, please enter N/A.
Required Question