Technology Delivery Leader 3

Technology Delivery Leader Job Description • Handle mining and client relationship geographically dispersed to deliver technology projects on time • Maintain end-to-end accountability for customer satisfaction and overall delivery excellence • Deliver customer satisfaction and overall excellence by identifying opportunities (or issues) and assist with speedy resolution and proactive proposals • Understand the pipeline of demand and work with clients, account teams, CEOs and GPAC to ensure an appropriate supply of resources and proposals • Responsible for financial management and reporting and optimizing processes • Contribute to the wider goals of IT Services • Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency • Manage complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization • Continuously improving the technical delivery model and strategy, implementing and managing delivery with the associated teams. This will be critical to reaching Genpact strategic objectives for FY21 and beyond. • Contract management and execution with 3rd parties • RFP solutioning • Manage the execution, monitoring, and controlling of each workstream using the Agile methodology of software development. This includes managing:• Planned and unplanned changes, risks, and issues to ensure rapid delivery and greater predictability • Internal and external stakeholder involvement to keep them apprised of progress and address their needs • Experience in technology and implementation - delivering with a team of close to 20 to 30 • P&L management • Develop and implement a comprehensive cloud computing strategy; Manage and oversee the deployment of cloud infrastructure and services; Ensure compliance with security standards and best practices for cloud environments; Lead a team of cloud engineers and architects to execute projects and initiatives; Evaluate new cloud technologies and make recommendations for adoption; Collaborate with key stakeholders to align cloud initiatives with business goals; Monitor cloud performance and optimize resources for cost-efficiency; Provide guidance and support to teams on cloud-related issues and projects. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Cloud Security Professional - Udemy Required Skills Agentic AI, Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling Language English (Required) Language Proficiency - English (OVERALL - Advanced - C1) Additional Job Location - Job Type Regular Master Skill List - Technology Delivery Management Remote Type - Remote Work Shift - Day Job (United States of America) The approximate annual base compensation range for this position is: 100,000 to 125,000 USD "Los Angeles California-based candidates are not eligible for this role" The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.