Job Family:
Systems Analysis (SYS)
Travel Required:
Up to 10%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
- Partner with business and technology teams to understand needs, define priorities, and translate them into clear requirements.
- Analyze business processes, systems, data flows, and pain points to identify opportunities for improvement.
- Create user stories, functional requirements, process maps, workflow diagrams, and acceptance criteria.
- Facilitate discovery sessions, stakeholder interviews, requirements workshops, and solution reviews.
- Work closely with product managers, engineers, designers, QA, and project managers throughout delivery.
- Support testing by developing test scenarios, validating results, and coordinating issue resolution.
- Identify risks, dependencies, and opportunities to improve technology solutions and business outcomes.
- Communicate complex technical concepts clearly to both technical and non-technical audiences.
What You Will Need:
- THREE (3+) years of experience as a technology business analyst, systems analyst, product analyst, or in a similar role.
- Experience gathering, documenting, and managing business and technical requirements.
- Strong understanding of software development lifecycles, Agile practices, and product delivery.
- Ability to analyze complex problems and turn them into practical, well-defined solutions.
- Experience creating process flows, data flows, user stories, use cases, and functional specifications.
- Strong communication, facilitation, organization, and stakeholder management skills.
- Comfort working across multiple teams and managing competing priorities.
- Experience with tools such as Google Workspace, Jira, Confluence, Azure DevOps, Visio, or similar platforms.
What Would Be Nice To Have:
- Experience working with APIs, integrations, cloud platforms, databases, or enterprise systems.
- Familiarity with data analysis, reporting, or business intelligence tools.
- Experience in a technology, SaaS (e.g., Salesforce, ServiceNow, Appian), federal government, or other highly regulated environment.
- Knowledge of product management, UX research, service design, or change management practices.
- Experience supporting system implementations, process automation, or digital transformation initiatives.
- Business analysis certification such as CBAP, CCBA, or PMI-PBA.
- Experience working with distributed or cross-functional teams.
- Experience or knowledge of Data Accountability Broker Submission (DABS) and Financial Assistance Broker Submission (FABS) functions.
The annual salary range for this position is $75,800.00-$113,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
