Technical Trainer - Supply Chain

Salary : $76,356.80 - $123,926.40 Annually
Location : Various locations in Minneapolis and St. Paul, MN
Job Type: Full-Time
Job Number: 2026-00003
Division: Metro Transit
Department: Stores Administration-Bus
Opening Date: 01/27/2026
Closing Date: Continuous

WHO WE ARE
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems that employs more than 3,000 people, and prior to COVID-19, provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:The Supply Chain Technical Trainer is responsible for analyzing, designing, developing, implementing, and evaluating high-quality technical training programs for Material Management staff. The position provides instruction across all facets of supply chain operations, including inventory management best practices, systems and software (such as ERP and MRP), automated storage and retrieval systems, material handling processes, inventory tools and equipment, forklift certification, vehicle inspection and route training, and related safety protocols.
NOTE: The primary work hours will be first shift with the expectation that Technical Trainers will provide training during second and third shifts to meet training needs.
Recruitment Type: This posting is open continuously and will establish a six-month candidate pool for present and future openings.
What you would do in this job
Conduct a training needs analysis with stakeholders and customers.

• Gather data using various collection tools/techniques.
• Assess data and define/create high-level design.
• Conduct stakeholder meetings and incorporate feedback into design.
• Perform duties within the Learning Management System (LMS), including assessing data and defining organizational and departmental-level reporting; developing curricula; assigning and monitoring training; assessing and documenting training; and acting as the Material Management admin for the LMS as directed.

Design and develop curricula for all employees within the assigned functional area.

• Design and develop course outlines, syllabi, performance objectives, student guides, slides, exercises, performance support tools, and evaluation documents.
• Conduct quality assurance reviews and incorporate feedback.
• Create a project plan for all tasks related to creating a curriculum and meet these deadlines.

Deliver technical training to staff for all three shifts.

• Prepare the classroom, equipment, training modules, materials, etc., prior to class.
• Maintain/organize materials and equipment both inside and outside the classroom.
• Act as a supervisor to students during classroom hours.
• Use a hands-on approach along with dynamic activities to engage learning in the classroom.
• Provide technical support to Materials Management staff upon request.

Evaluate the training impact on the individual, department, and organization.

• Continually evaluate course effectiveness and update materials as needed.
• Distribute assessment tools and collect/record data for analysis.
• Conduct pre-hire testing for internal and external candidates.

Perform miscellaneous duties as assigned.

• Seek out industry knowledge of supply chain best practices, adult learning methodologies, and new training tools and strategies.

• Engage in process improvement activities within the Material Management Operations team and participate in professional development opportunities.

What education and experience are required for this job (minimum qualifications)

• High School diploma or GED AND six (6) years of experience in a supply chain or inventory management environment, including experience supporting or delivering technical training related to inventory or supply chain systems (e.g., WMS, SCM, ERP)
• Associate's degree in supply chain-related fields, training and development, communications, information technology, adult education, or related field AND four (4) years of experience in supply chain or inventory management operations, including experience supporting or delivering technical training related to inventory or supply chain systems such as WMS, SCM, or ERP.
• Bachelor's degree in supply chain-related fields, training and development, communications, information technology, adult education, or related field AND two (2) years of experience in a supply chain or inventory management environment, including experience supporting or delivering technical training related to inventory or supply chain systems (e.g., WMS, SCM, ERP).

Licensing Requirement:

• Valid driver's license with acceptable driving record

What additional skills and experience would be helpful in this job (desired qualifications):

• Two or more years of experience as a technical trainer of a supply chain or inventory management software (e.g. Warehouse Management System (WMS), Supply Chain Management System (SCM), or Enterprise Resource Planning (ERP).
• Certified Technical Trainer+, Certified Professional Trainer, or equivalent.
• Experience working with a Learning Management System (LMS).
• OSHA Certified Forklift Instructor.
• Experience working in a union environment.

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of supply chain and material management operations, including inventory management best practices and procedures, supply chain software applications and systems (such as ERP, MRP, WMS, and SCM), automated storage and retrieval systems, material handling processes, inventory tools, material handling equipment, and related safety protocols.
• Knowledge of instructional design, adult learning principles, and the tools and techniques used to analyze, design, develop, implement, and evaluate high-quality technical training.
• Ability to plan and manage multiple priorities and deadlines while taking ownership of training tasks and projects.
• Technical and operational aptitude with the ability to learn new products, software applications, and technology quickly, including the Learning Management System (LMS).
• Ability to build strong working relationships within and outside the Material Management department.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
• Excellent written, oral, and interpersonal communication skills, including technical writing, group presentation, and the ability to provide coaching and feedback to students.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!
Additional information
Union/Grade: Non-Represented/Grade F

FLSA Status: Non-Exempt

Safety Sensitive: No

What your work environment would be:
Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We evaluate your Work Record Evaluation (for internal ATU employees).
3. We rate your education and experience.
4. We conduct a structured panel interview and a training presentation.
5. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic
• bus/rail pass valued at over $1200 per year
• parking at many job locations
• fitness centers at many job locations
• Employee Assistance Program
• extensive health and wellness programs and resources

01

Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.

• Yes
• No

02

How did you first hear about this job opening?

• CareerForce Center
• Community Event/Organization
• Employee Referral
• Facebook
• Glassdoor
• Indeed
• Job Fair
• LinkedIn
• Metro Transit Bus Advertisement
• Twitter
• Website: governmentjobs.com
• Website: metrocouncil.org
• Website: metrotransit.org
• Website: minnesotajobnetwork.com
• Other

03

If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title.Type N/A if not applicable.
04

Which best describes your education and experience?

• High School diploma or GED AND six (6) years of experience in a supply chain or inventory management environment, including experience supporting or delivering technical training related to inventory or supply chain systems (e.g., WMS, SCM, ERP)
• Associate's degree in supply chain-related fields, training and development, communications, information technology, adult education, or related field AND four (4) years of experience in supply chain or inventory management operations, including experience supporting or delivering technical training related to inventory or supply chain systems such as WMS, SCM, or ERP.
• Bachelor's degree in supply chain-related fields, training and development, communications, information technology, adult education, or related field AND two (2) years of experience in a supply chain or inventory management environment, including experience supporting or delivering technical training related to inventory or supply chain systems (e.g., WMS, SCM, ERP).
• None of the above.

05

Do you have a valid driver's license with acceptable driving record?

• Yes
• No

06

How much experience do you have as a technical trainer of a supply chain or inventory management software (e.g. Warehouse Management System (WMS), Supply Chain Management System (SCM), or Enterprise Resource Planning (ERP)?

• I do not have experience as a technical trainer of a supply chain or inventory management software system.
• Less than two (2) years of experience.
• More than two (2) years but less than four (4) years of experience.
• More than four (4) years of experience

07

If you indicated you have experience working as a technical trainer of a supply chain or inventory management software (e.g. Warehouse Management System (WMS), Supply Chain Management System (SCM), or Enterprise Resource Planning (ERP)) in the previous question, what was the name of the software system(s)? If this does not apply, type "N/A."
08

Do you hold an up-to-date Certified Technical Trainer+, Certified Professional Trainer, or equivalent training certificate?

• Yes
• No

09

If you answered 'Yes' in the previous question, please provide the name of the certificate, name of the accrediting organization, and expiration date. If this does not apply, type "N/A."
10

The primary work hours of the Technical Trainer position are during the day (ranging from 6am to 6pm), however, the Material Management department operates 24 hours a day, from Sunday at 10:00pm through Friday at 10:00pm. Are you available and willing to perform work duties and training as needed during the department's hours of operations 24/7?

• Yes
• No

11

Do you have experience working with a Learning Management System (LMS) as a trainer or as an administrator of the LMS?

• Yes
• No

12

If you answered 'Yes' to the previous question, please describe your role and responsibilities as they relate to working directly with the Learning Management System (LMS). If this does not apply, type "N/A ".
13

Are you currently an OSHA Certified Forklift Instructor?

• Yes
• No

14

Describe your experience working and/or training in a diverse workforce environment, please explain how you created and contributed to a work/training environment that is welcoming, inclusive and increasingly diverse? If this does not apply, type "N/A."
15

Please describe your experience working in a union environment. If you do not have experience working in a union environment, please write "N/A."
Required Question