Technical Trainer

Marmon Holdings, Inc.$86K — $129K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in technical training
  • Experience in creating e-learning and instructional content
  • Ability to simplify complex mechanical concepts
  • Proficient in delivering virtual training sessions
  • Skilled in engaging diverse audiences, both live and online
  • Experience managing third-party training material developers
  • Strong interpersonal and communication skills

Responsibilities

  • Design and deliver training for technicians and support teams
  • Identify training needs in collaboration with leaders and SMEs
  • Work with engineering teams on new product training
  • Conduct learning needs assessments regularly
  • Facilitate webinars and virtual Q&A sessions
  • Maintain training records and communications
  • Coordinate in-person workshops for practical learning

Benefits

  • Medical, Dental, Vision, and Prescription Drug plans
  • Health Advocate support for benefits selection
  • Tax-advantaged spending accounts
  • Wellness programs including Telehealth and Mental Health resources
  • Generous paid time off and holidays
  • Company-sponsored life insurance
  • 401(k) with company match and potential discretionary contributions
  • Financial and retirement advising
Full Job Description
The Technical Trainer is responsible for the development of technical training programs for Marmon Link’s Support Contact Center, Marmon Foodservice Technologies’ (MFT) Authorized Service Agent (ASA) network, and other MFT and Marmon Link personnel. The Technical Trainer will design training materials to enhance the skill sets and competencies of individuals servicing Marmon Foodservice Technologies brands in the field utilizing a blended learning approach. This position will work collaboratively with other functions to develop instructional materials, training manuals and on-the-job aids.


Job Description
Essential Duties and Responsibilities

  • Design and deliver training materials for technicians servicing MFT products, technical support representatives assisting customers and technicians, and customer technical experts
  • Work with MFTA and Marmon Link leaders and subject matter experts (SME) to identify training needs.
  • Collaborate with engineering teams to learn new products as they are being developed
    Conduct regular learning needs assessments as part of the training team.
  • Participate in content design, partner with vendors and/or facilitate programs where needed.
  • Independently run training webinars and virtual Q&A
  • Maintain records and communications of training conducted
  • Coordinate and conduct in-person workshops for hands-on learning
  • Collaborate with Peers and Subject Matter Experts (SME) across MFT, particularly within Marketing, Engineering, and Product Management.
  • Other duties as assigned


Required Qualifications, Skills/Competencies

  • 5+ years9 experience in training in a technical or mechanical industry
  • Familiarity working with and developing professional content, such as e-learning, instructional videos, classroom training, SOP documentation, job aids facilitation guides, and training programs both online and in-person
  • Ability to understand mechanical / technical concepts and terminology and teach forward in a simplified way
  • Coordination and delivery of virtual training sessions
  • Proficiency in presenting training content in a way that is visually appealing, organized, and easy to understand
  • Use and management of third party / freelance developers of training materials
  • Ability to present to different sized audiences in both live and virtual settings
  • Ambition - and a willingness to learn rapidly
  • Strong interpersonal, written, and public speaking skills
  • Comfortable in ambiguous situations
  • Travel Requirements: 25-50% for on-site events

Preferred Requirements:
Prior experience working in manufacturing environment

Working Conditions: Work is performed in a warehouse/office environment with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns.Training on safety and best practices will be provided.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Acknowledgement: This job description describes the general nature and level of work performed by employee assigned to this position.It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.

We support your well-being with comprehensive and easy-to-use benefits that you9ll be eligible to enroll in on your first day of employment. Here are some of the highlights:

  • Medical, Dental, Vision, and Prescription Drug insurance plans
  • Access to a Health Advocate who is an expert in Marmon9s health plan and can help you select the best health benefits for you and your family
  • Tax advantaged spending accounts for health and dependent care expenses
  • Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
  • Generous paid time off for personal use, holidays, and parental leave
  • Company-sponsored life insurance
  • 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
  • Financial and retirement advising

Pay Range:

86,640.00 - 129,960.00

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

About Marmon Holdings, Inc.

Marmon Holdings, Inc. Careers

Joining Marmon Holdings, Inc. presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As a global industrial organization, Marmon Holdings, Inc. offers a variety of job opportunities that cater to professionals seeking growth and development in their careers.

Explore Job Opportunities

Marmon Holdings, Inc. is actively hiring and offers positions that challenge and reward their employees. With a commitment to professional growth, the company provides a platform where skills and leadership converge to create impactful results. Explore the current openings and find the position that aligns with your career aspirations.

Internship Programs

For those at the beginning of their professional journey, Marmon Holdings, Inc. offers robust internship programs. These opportunities are designed to cultivate skills through hands-on experience, providing a strong foundation for future employment in various industries within the company.

Culture and Benefits

Marmon Holdings, Inc. is renowned for its inclusive culture that embraces diversity and fosters innovation. Employees enjoy a range of benefits that support both their professional and personal lives, enhancing job satisfaction and team cohesion. The company's commitment to diversity training ensures a workplace where everyone’s contributions are valued.

Professional Growth and Development

Career advancement is a cornerstone of Marmon Holdings, Inc.'s ethos. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various development programs. This focus on professional enhancement allows individuals to excel and lead in their respective fields.

Networking and Innovation

At Marmon Holdings, Inc., networking is seen as a key component of career advancement. Employees are encouraged to connect with peers and leaders within the company to exchange ideas and foster innovation. This collaborative environment is integral to the company’s success and the personal growth of its team members.

Join the Marmon Holdings, Inc. Team

Start your journey with Marmon Holdings, Inc. by applying today. Tailor your resume to reflect your unique skills and experiences, and prepare for an interview that could lead to a multitude of rewarding career paths within the company.

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