JOB SUMMARYTechnical Supervisor, Laboratory Services provides leadership oversight to pre-analytical, specimen collection, specimen processing and/or laboratory support areas. As a leader in these areas, the supervisor must be an expert in specimen identification, specimen integrity, specimen accessioning and the best laboratory practice. Supervises the daily operations of a Laboratory Division or major function of a Clinical Laboratory. Possesses the technical and leadership skills to supervise personnel; coordinate operations, organize and improve workflow for the division; and communicate with staff, management, and senior leadership.
This Supervisory position works alongside a team of experienced Cytotechnologists that provide exceptional service here at UTMB Galveston campus, Clear Lake and League City campuses. With a diverse population and covering a large geographic region, our patient mix brings a lot of interest and diversity. You won't be stuck at a microscope reading clinic-based PAP smears all day. You will lead your team, attend a wide range of procedures at the main hospital as well as satellite facilities, and prescreen both non-gyn and FNA cases from spinal taps through EBUS procedures. As a teaching facility, residents and fellows add to the interest and you'll interact with professional staff on the daily. We're committed to professional development and involve our techs in myriad projects from QA and statistical analysis to educational projects for presentation. In addition to the technical variety, it's a lovely place to work with caring people and great benefits. (All just a few blocks from the beach!)
MINIMUM QUALIFICATIONSEDUCATION & EXPERIENCEBachelor's degree in a Clinical Laboratory Science or Basic Science with four (4) years related experience in Cytology. Must have previous leadership experience.
- Must fulfill overall qualifications as a General Supervisor under the Clinical Laboratory Improvement Amendment (CLIA).
LICENSES, REGISTRATIONS OR CERTIFICATIONS- Technologist level certification from either the American Society of Clinical Pathologist (ASCP), American Medical Technologists (AMT), or the American Board of Histocompatibility and Immunogenetics (ABHI) or equivalent certification.
PREFERRED QUALIFICATIONSMust have experience in a clinical microbiology laboratory performing high complexity testing and competency in the following clinical microbiology subspecialties:
- Aerobic and anaerobic bacterial identifications, manual and automated methods
- Antimicrobial susceptibility testing, manual and automated methods
- Parasitology, especially blood parasite, experience is highly desired
- Highly desired: Experience in other sections of the Microbiology Division, e.g., specimen processing, Molecular Microbiology, etc.
KNOWLEDGE/SKILLS/ABILITIES- Strong organizational skills to facilitate managing several projects at one time.
- Strong diagnostic and problem-solving skills with ability to provide multiple options for problem resolution.
- Competent use of personal computers and general office applications, including Word, Excel, PowerPoint, and Microsoft Outlook
- Broad knowledge of Lab Services principles and practices.
- Knowledge of regulatory requirements per the accredited body of the College of American Pathologists.
- Ability to work independently and with minimal day-to-day supervision while delivering high quality work product.
- Ability to handle and safeguard confidential and sensitive information.
- Leadership and management skills to direct and guide others appropriately.
- Effective problem-solving skills.
ESSENTIAL JOB FUNCTIONS- Responsible for recruitment, hiring, orientation, training, supervision, evaluation, competency assessment, coaching, disciplinary action and/or termination process of divisional employees.
- Supervises daily and technical operations and quality management activities for the division.
- Supervises the work of laboratory personnel engaged in performing routine and specialized technical procedures, including planning laboratory work, evaluating work performed, and handling procedural and technical laboratory problems.
- Develops, reviews, and revises policies and procedures in accordance with departmental, hospital, and regulatory standards.
- Coordinates review and revision of the Laboratory Test Directory.
- Responsible for ensuring that the laboratory division functions with the appropriate level of staff to guarantee an efficient operation.
- Reviews and evaluates accuracy of lab data and reports patient results with all required documentation.
- Ability to work independently within established guidelines, apply problem-solving skills, meet deadlines and meet urgent patient, provider, and system needs.
- Assists personnel with complex procedures, exercising independent judgment and responsibility.
- Responsible for all Quality Management activities including but not limited to evaluating quality of reported test results, quality control and equipment maintenance procedures, proficiency testing and verifying appropriate documentation is maintained and corrective actions are implemented as necessary.
- Participates in the establishment and implementation of the quality assurance and continuous process improvement program including quality monitors, incident reports, corrective actions, and documentation.
- Responsible for developing, evaluating, and implementing all new procedures, reagents, systems, and instruments for use in the division.
- Prepares financial reports and works closely with division leadership.
- Maintains a sufficient inventory of material supplies and equipment for the performance of daily duties.
- Ensures staff comply with requirements for continuing education and verifies documentation for departmental records.
- Communicates pertinent information to staff members, management, medical directors, and other divisions.
- Performs routine laboratory procedures/tests as needed.
- Instructs and trains students.
- Available to cover different shifts if requested to guarantee patient care.
- Responsible for maintaining compliance with regulatory accreditation standards.
- Adheres to internal controls and reporting structure.
- Adheres to all safety protocols in each laboratory area.
