Full Job Description
Technical Sales Specialist
Summary
Hexagon Manufacturing Intelligence is seeking a Technical Sales Specialist to support pre-sales activities for our RADAN software portfolio, specializing in sheet metal manufacturing and fabrication solutions. This is a full-time, onsite position based in Elgin, IL.
In this role, you will partner with sales representatives, application engineers, and customers to demonstrate the capabilities and value of RADAN's CAD/CAM software solutions. You will support the sales process by delivering product demonstrations, evaluating customer manufacturing requirements, and recommending solutions that improve sheet metal programming, nesting, cutting, and production workflows.
The ideal candidate has a technical foundation in sheet metal fabrication, CAD/CAM software, CNC programming, or manufacturing engineering, along with strong communication skills and an interest in technical sales and customer engagement.
What You'll Do
- Partner with sales representatives to provide technical expertise throughout the pre-sales process, supporting customer engagement and business development opportunities.
- Deliver technical presentations, product demonstrations, and software evaluations highlighting RADAN's capabilities for sheet metal manufacturing.
- Work directly with customers to understand their fabrication processes, equipment, production requirements, and technical challenges.
- Demonstrate CAD/CAM workflows related to sheet metal design, nesting, CNC programming, and manufacturing optimization.
- Recommend software solutions that improve material utilization, reduce programming time, and enhance manufacturing efficiency.
- Support proof-of-concept activities and technical evaluations to demonstrate software functionality and customer value.
- Provide technical input for customer proposals, solution recommendations, and requests for information.
- Collaborate with application engineering, product management, and sales teams to address customer questions and technical requirements.
- Assist with technical demonstrations involving laser cutting, punching, plasma cutting, press brakes, and other sheet metal fabrication processes.
- Deliver product training and technical guidance to customers to support successful software adoption.
- Maintain working knowledge of RADAN software, competitive CAD/CAM technologies, and developments in sheet metal manufacturing.
- Support customer events, trade shows, and technical workshops to promote Hexagon's sheet metal software solutions.
- Document customer requirements, technical evaluations, and pre-sales activities to support the sales process.
- Travel up to 25-50% to support customer demonstrations, onsite evaluations, and business development activities.
Qualifications
Required Qualifications
- 2+ years of experience in sheet metal fabrication, CAD/CAM software, CNC programming, manufacturing engineering, applications engineering, or a related technical field.
- Working knowledge of sheet metal manufacturing processes, including laser cutting, punching, nesting, or CNC programming.
- Experience with CAD/CAM software or CNC programming systems used in manufacturing or fabrication environments.
- Ability to understand customer manufacturing requirements and communicate practical technical solutions.
- Strong communication, presentation, and interpersonal skills, with the ability to explain technical concepts to a variety of audiences.
- Demonstrated problem-solving skills and ability to troubleshoot technical challenges.
- Ability to collaborate effectively with sales teams, technical specialists, and customers.
- Strong organizational skills with the ability to manage multiple customer requests and priorities.
- Willingness and ability to travel up to 25-50%.
- Ability to work onsite in Elgin, IL.
Preferred Qualifications
- Hands-on experience with RADAN or similar sheet metal CAD/CAM software, such as SigmaNEST, TruTops, BySoft, or ProNest.
- Experience with sheet metal nesting, CNC cutting, punching, bending, or fabrication workflows.
- Familiarity with laser cutting machines, turret punch presses, plasma cutting systems, or press brakes.
- Understanding of material utilization, production efficiency, and manufacturing process optimization.
- Experience delivering software demonstrations, technical presentations, or customer training.
- Previous experience in technical pre-sales, applications engineering, or customer-facing technical support.
- Familiarity with CAD design software and integration with CAM programming systems.
- Bachelor's degree or associate's in engineering, or a related technical discipline, or equivalent practical experience.
What Success Looks Like
- Deliver effective RADAN software demonstrations that clearly communicate the value of Hexagon's sheet metal manufacturing solutions.
- Support sales representatives in identifying customer needs, addressing technical requirements, and advancing qualified sales opportunities.
- Develop strong technical knowledge of RADAN software and its applications in sheet metal fabrication.
- Build positive customer relationships through responsive technical support, effective communication, and practical solution recommendations.
- Collaborate with internal teams to identify and recommend solutions that address customer manufacturing challenges.
- Contribute to increased adoption of RADAN software through effective technical pre-sales support and customer engagement.
Work Environment
This position is based onsite at Hexagon's Elgin, IL location and involves working in a collaborative office and technical environment. The role requires regular interaction with sales teams, application engineers, and customers through in-person meetings, virtual presentations, software demonstrations, and technical evaluations. Travel of up to 25-50% may be required to support customer visits, onsite demonstrations, trade shows, and internal meetings.