5+ years in technical pre-sales systems engineering within the networking field
Advanced knowledge of SD-WAN architectures and BGP routing
Familiarity with WAN technologies like MPLS, Broadband, etc.
Proficient with tunneling protocols such as SSL/TLS and IPSec
Understanding of IP routing and network security methodologies
Ability to travel up to 50% of the time
Responsibilities
Establish trust with customers as a trusted advisor for SD-WAN solutions
Architect and propose tailored solutions for customer cyber challenges
Document and address specific problems that can be solved with integrated solutions
Ensure customer satisfaction and promote product adoption
Commit to continuous learning to maintain technical competency
Differentiate Palo Alto Networks' offerings from competitors
Act as a liaison for customers needing technical support and assistance
Benefits
Comprehensive employee benefits package
Opportunities for career advancement and continuous learning
Access to cutting-edge technology and cybersecurity tools
Flexible working arrangement
Collaborative work environment with experienced professionals
Full Job Description
Job Summary
As a Technical Sales Manager (TSM) for SD-WAN, you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM's bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers' environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.
Your Impact
Establish yourself as a trusted advisor on Palo Alto Networks' SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Ensure ongoing customer happiness, support and adoption
Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate against our top competitors
Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution
Your Experience
5+ years of relevant technical pre-sales systems engineering work experience within the networking field
Highly advanced experience with SD-WAN architectures/providers, as well as BGP routing
Additional preferred technical capabilities may include a mix of the following -
WAN technologies - MPLS, MetroE, Leased Lines, Broadband
Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
IP Routing - BGP, OSPF, Static, Network Address Translation
Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$198,000.00 - $273,000.00/yr
About Palo Alto Networks
Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
