Technical Sales Manager IHikvision USA, Inc.About the jobThe
Technical Sales Manager role is a hybrid position that blends the relationship-building and business development strengths of a Sales Representative with the deep technical acumen of a Sales Engineer. This individual is responsible for driving revenue growth, supporting channel partners, and delivering customized security solutions that meet complex client needs. Success in this role requires a strong foundation in CCTV, access control, intrusion detection, and integrated security technologies, paired with the ability to communicate value effectively to both technical and non-technical stakeholders.
The ideal candidate will be highly motivated, technically proficient, and capable of managing key accounts while providing hands-on support throughout the sales and implementation process. This is a home-based remote position that requires frequent travel by car.
What are the key responsibilities?Sales & Business Development- Identify and pursue new business opportunities across commercial, industrial, and public sector markets.
- Manage the full sales cycle, including lead generation, qualification, solution development, proposal delivery, negotiation, and contract closure.
- Consistently achieve or exceed assigned quarterly and annual sales targets.
Technical Consultation- Conduct on-site evaluations to assess customer requirements for security systems, including CCTV, access control, video management systems (VMS), intrusion detection, and integrated solutions.
- Design and present customized security solutions that align with client needs and industry best practices.
- Prepare technical documentation, system schematics, and cost estimates in coordination with the engineering and pre-sales support teams.
Client Relationship Management- Serve as the primary liaison for clients throughout pre-sale engagement, implementation, and post-sale support phases.
- Deliver technical product demonstrations and solution presentations to technical and executive-level stakeholders.
- Provide responsive support and consultation to ensure long-term client satisfaction and retention.
Collaboration & Communication- Partner cross-functionally with internal teams, including project management, engineering, logistics, and procurement, to ensure accurate and timely project execution and client fulfillment.
- Facilitate regular communication between sales, technical, and operations teams to align priorities, share client feedback, and ensure a seamless customer experience.
Training & Industry Knowledge- Stay informed on evolving security technologies, regulatory standards, and competitive landscape to maintain technical credibility.
- Lead field-based training sessions for dealer and distributor partners, enabling them to confidently position, install, and support the company's solutions.
What You'll Need (Required)Technical background equivalent to a Bachelor's Degree in Engineering.
- 3-5 years of relevant experience in engineering and technical support.
- Must be prepared for travel 50%-75% of the time.
- Strong Interpersonal and Communication Skills (Verbal and Written)
- H.S. Diploma or Equivalent.
- Valid Driver's License with Acceptable Driving Record.
What Else We Look For (Preferred)Bachelor's degree in Engineering or related field from accredited four-year college or university.
- 3-5 Years of experience and familiarity in surveillance, IP camera, DVRs, electronics equipment, and instrument-related industry.
- Self-motivated with a proven track record in CCTV, computer networks, and knowledge of technology.
- Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive technical approaches.
- Strong knowledge of core technologies and solutions concepts.
- Demonstrated success and leadership in project management
- Demonstrated effective leadership competencies.
- Ability to collaborate with cross-functional teams to attain business objectives.
- Advanced level PC skills to include MS Office and MS Project.
What is the work locationHybrid (On-site/On the road)
What is the compensation and benefitsThe On-Target Earnings (Base + Commission) range for this position is $105,000.00 - $175,000.00 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).
Additional benefits include:
- Health Insurance
- Dental Insurance
- Life Insurance
- Employee Assistance Program
- Paid Time Off
- 401(k) Retirement Plan with Company Matching
