Bachelor's degree in a technical field or equivalent experience.
2 years of program management experience.
Experience with AI/ML technologies for agentic solutions.
Proficient in data analytics and dashboard development.
Preferred: 2 years managing cross-functional projects.
Preferred: Experience in fraud, spam, and abuse ecosystems.
Preferred: Familiarity with LLM prompting and AI agent development.
Responsibilities
Leverage expertise in LLMs and AI to develop abuse-fighting strategies.
Collaborate with stakeholders to clarify program goals and deliverables.
Define project scope and manage execution of project plans.
Monitor program metrics and implement corrective actions for deviations.
Build and enhance dashboards for business and operational insights.
Benefits
Comprehensive health and wellness programs.
Generous paid time off and holidays.
Retirement savings plans with company matching.
Professional development opportunities.
Equity benefits and performance bonuses.
Full Job Description
Minimum qualifications:
Bachelor's degree in a technical field, or equivalent practical experience.
2 years of experience in program management.
Experience leveraging AI/ML technologies to build agentic solutions.
Experience with data analytics and dashboard development.
Preferred qualifications:
2 years of experience managing cross-functional or cross-team projects.
Experience in fraud, spam and abuse space/ecosystem.
Experience of working on LLM prompting or developing AI agents.
Experience in implementing and delivering process improvements.
Technical proficiency coupled with the ability to earn the trust and respect of engineering teams.
Ability to collaborate effectively with business/technical/product stakeholders and leadership to align project priorities and schedules.
Responsibilities
Leverage technical expertise in Large Language Models (LLMs) , Applied AI and agentic solutions to fully understand their potential for developing and scaling effective abuse-fighting strategies and how they are being used throughout the program portfolio.
Collaborate with team members and stakeholders to understand work problems and program goals, obtain prioritized deliverables.
Define the scope of projects and develop, execute, or manage project plans for supported programs.
Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain and enhance business, operational, and management dashboards.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
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