6-8 years in a business analyst or technical role in retail
5+ years in large-scale technology implementations
Strong knowledge of emerging retail products and solutions
Degree in business, economics, or engineering
Strong understanding of IT Retail Technology and Infrastructure
Creative problem solver with a digital-first mindset
Team player willing to share knowledge and support growth
Up-to-date on new technologies and industry changes
Strong understanding of retail applications and operational models
Ability to distill complex details for decision-making
Responsibilities
Evaluate and implement new solutions for employees and customers
Research and assess new technologies, providing recommendations
Champion business needs throughout the product lifecycle
Ensure successful product delivery by identifying risks
Create and maintain product roadmaps for applications
Provide updates to senior leadership on product roadmap health
Identify and escalate issues, risks, and change requests
Benefits
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
Hybrid work environment with 4 days onsite
Full Job Description
Job Description
Some of what you will do:
The Retail Technology Technical Product Owner will be responsible for evaluating and implementing new solutions, and delivering new proof-of-concept projects at Staples for both employees and customers. This role is the conduit between the Technology team and the lines of business. They translate the requirements from the business teams, and has an understanding of its execution from a technology perspective. This role builds relationships and liaises with various stakeholders, internal and external, to understand the impact of any changes to products or services on our employee processes and customer engagement.
Specifically, You Will:
Work with business stakeholders to identify solutions which enable their line of business
Research and assess new technologies and provide recommendations to leadership team
Champion the needs of the business throughout the product lifecycle and ensuring what is delivered meets the original objectives
Ensure successful product delivery by proactively identifying risk and implementations migrations
Create and maintain product roadmaps for the applications within your portfolio
Provide updates to senior leadership on health and progress of product roadmaps
Always be on the lookout for ways to improve process and implement new technologies
Work within a team of product owners, developers and quality assurance analyst
Partners with vendors on current and future product needs. Supports the requests for quotes (RFQ) process with vendors, including analysis of vendor options when exploring new vendor relationships.
Identify, communicate and/or escalate issues, risks/dependencies, change requests and status to manage stakeholders' expectations.
Some of what you need:
6-8 years working as a business analyst or technical role within the retail industry
5+ years in large scale technology implementations across an organization
Strong knowledge of emerging or available retail products and solutions
Degree in business, economics or engineering with relevant work experience
Strong understanding and working knowledge of IT Retail Technology and Infrastructure.
You are a creative problem solver who thinks digital first and can work in an ambiguous environments
A team player who is willing to share knowledge within the team and help others grow
You are always up to date on new technologies and how the industry is changing
A strong understanding of retail applications and operation models
Can distill complex details into a concise and clean manner for decision making purposes
Physical demands/working conditions:
Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
About Staples Canada
Staples Canada is a retailer of office supplies, furniture, and technology products. The company operates more than 300 stores across Canada and offers a range of products, including office supplies, electronics, furniture, and printing services. Staples Canada was founded in 1991 and is headquartered in Richmond Hill, Ontario.
