Truist Financial

Technical Product Owner – End-to-End Lending Automation

Truist Financial • $110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, design, or technology; or equivalent experience
  • 5+ years in banking, financial services, or digital environments
  • 3+ years in product management or related roles
  • Experience leading cross-functional teams
  • Proven technical acumen and project management skills
  • Strong analytical and problem-solving abilities
  • Excellent communication and negotiation skills

Responsibilities

  • Lead delivery team's priorities in Agile ceremonies and PI planning
  • Articulate product strategy for alignment with delivery teams
  • Design new products and improve existing capabilities in collaboration with stakeholders
  • Maintain team backlog of user stories as a subject matter expert
  • Perform critical issue triage and communicate effectively with stakeholders
  • Serve as a resource for the development team, providing guidance and clarifications
  • Update leadership on delivery schedules and dependencies

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Flexible work arrangements
  • Supportive of remote work and distributed teams
  • Focus on work-life balance
Full Job Description
The Technical Product Owner for End-to-End Lending Automation is responsible for driving the strategy, roadmap, and delivery of intelligent lending capabilities that transform the commercial lending lifecycle from deal origination through underwriting, credit approval, documentation, booking, servicing, monitoring, and portfolio management. This role partners closely with lending, credit, operations, risk, and technology teams to identify automation opportunities, streamline workflows, reduce manual touchpoints, and improve the speed and quality of lending decisions through AI-enabled solutions. The ideal candidate possesses strong product management and Agile delivery experience, deep expertise in commercial lending and credit processes, and a proven ability to translate complex business requirements into scalable technology solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Lead their delivery team27s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management. 2. Align with product managers to clearly articulate product strategy to the delivery team. 3. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities. 4. Author and maintain the team27s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities. 5. Perform triage on critical issues and communicate consistently and clearly with all concerned parties. 6. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use. 7. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions. 8. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity. 9. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes. 10. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done. 11. Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents. 12. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelors27 degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience 2. Five or more years of banking, financial services, digital, or other relevant work experience 3. Three or more years of product, analysis, technology, and/or design experience 4. Three or more years of leading cross functional teams 5. Experience defining and delivering digital business initiatives to execute on a product roadmap 6. Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps 7. Ability to translate strategic plans into tactical daily actions for execution 8. Ability to lead cross-functional teams without formal authority 9. Comfortable managing concurrent projects in a fast-based, results-driven environment 10. Comfortable with ambiguity, leading work autonomously, and making independent decisions 11. Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues 12. Excellent skills in presentation, facilitation, communication, and negotiation Preferred Qualifications: 1. Agile certifications such as CSPO, SAFe POPM, or SAFe Agilist 2. Experience with commercial banking, commercial real estate (CRE) lending, and credit operations 3. Expertise in loan origination, underwriting, spreading, risk rating, covenant monitoring, and portfolio management processes 4. Strong functional requirements and workflow design capabilities 5. Consulting or business transformation experience; and hands-on experience implementing AI, GenAI, intelligent document processing, automated spreading, credit memo generation, workflow orchestration, and decision-support solutions that enhance productivity while maintaining regulatory compliance, governance, and human oversight. 6. Based on your WLSE transformation objectives, this role should be focused on modernizing the lending process through digital workflows, AI-assisted decisioning, and operational automation that improves client experience, teammate efficiency, and credit risk management outcomes. 7. Previous experience working as a Product Owner for Agile team(s) 8. Experience working with distributed teams (onshore/offshore) OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Constantly (More than 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10%

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

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At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

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Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

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