Zafin

Technical Product Manager

Zafin$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience managing technology products in Agile environments.
  • Strong understanding of software development processes and collaboration with engineering teams.
  • Proven ability to define product requirements and manage product backlogs effectively.
  • Excellent analytical, problem-solving, and decision-making capabilities.
  • Strong communication skills and experience in stakeholder management.
  • Ability to balance customer needs with technical and business objectives.
  • Familiarity with Agile tools like Jira.

Responsibilities

  • Define and communicate the product vision, strategy, and roadmap.
  • Collaborate with cross-functional teams to translate business needs into product requirements.
  • Manage the product backlog to balance competing customer and technical priorities.
  • Write user stories and define acceptance criteria to guide development.
  • Work with engineering to ensure delivery of scalable, high-quality software solutions.
  • Gather customer feedback to identify opportunities for product improvement.
  • Analyze performance metrics and market trends to inform product decisions.

Benefits

  • Competitive salary with annual bonus potential.
  • Generous paid time off and paid volunteering days.
  • Wellness benefits to support employee health.
  • Robust opportunities for professional growth and career advancement.
Full Job Description
What's the Opportunity?

As a Technical Product Manager at Zafin, you will drive the strategy, roadmap, and execution of technology products and platform capabilities that power our solutions. Working closely with engineering, architecture, design, and business stakeholders, you will translate customer and business needs into clear product direction and deliver high-impact capabilities that create measurable value on Zafin's AI Operating System (AIOS).

You are equally comfortable discussing customer problems, defining product requirements, prioritizing backlogs, and partnering with engineering teams to deliver scalable, high-quality software.

What Will You Do?
  • Define and communicate product vision, strategy, and roadmap for assigned products or platform capabilities.
  • Partner with engineering, architecture, design, and business stakeholders to translate business needs into clear product requirements and priorities.
  • Own and manage the product backlog, balancing customer value, technical priorities, and business objectives.
  • Write user stories, define acceptance criteria, and support delivery throughout the software development lifecycle.
  • Collaborate with engineering teams to ensure successful delivery of high-quality, scalable solutions.
  • Engage with customers and internal stakeholders to gather feedback, validate assumptions, and identify opportunities for continuous improvement.
  • Analyze product performance, usage, and market trends to inform product decisions.
  • Support release planning, feature launches, adoption activities, and ongoing product evolution.
  • Foster collaboration across cross-functional teams while driving alignment around priorities and outcomes.

What Do You Need to Succeed?

Must Haves
  • Experience managing technology products in an Agile software development environment.
  • Strong understanding of software development processes and the ability to work effectively with engineering teams.
  • Experience defining product requirements, managing backlogs, and prioritizing competing initiatives.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and stakeholder management skills.
  • Ability to balance customer needs, technical considerations, and business objectives.
  • Experience working with Agile tools such as Jira or similar platforms.

Nice to Have
  • Experience with enterprise SaaS products.
  • Experience with AI, automation, workflow, or platform technologies.
  • Experience in banking, financial services, or other regulated industries.

Additional Job Details
  • Vacancy Status: Open position(s) to be filled
  • Mode of Work: Hybrid
  • Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.


What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

About Zafin

Zafin is a provider of banking software solutions. The company was founded in 2002 by Al Karim Somji and is headquartered in Toronto, Canada. Zafin's software platform enables banks to increase revenue by creating personalized products and services for their customers. The platform also helps banks to improve customer experience and loyalty by providing a seamless and transparent banking experience. Zafin's clients include some of the world's largest banks, such as HSBC, Standard Chartered, and CIBC. The company has offices in North America, Europe, and Asia.
Learn more about Zafin
Size
500 employees
Industry
Founded
2002

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