5+ years of experience in product management or technology-driven process improvement
Strong critical thinking and analytical skills
Proven experience in requirements analysis and Agile methodologies
Understanding of AI, LLMs, and workflow automation
Experience collaborating with cross-functional teams
Familiarity with SQL, Power BI, Jira, and enterprise applications
Excellent communication and stakeholder management skills
Experience in logistics or supply chain environments preferred
Responsibilities
Partner with stakeholders to identify operational challenges and recommend data-driven solutions
Analyze workflows and business processes to find inefficiencies and improvement opportunities
Lead requirements gathering and develop user stories and functional specifications
Manage product backlogs and prioritize enhancements based on business objectives
Identify opportunities to leverage AI and automation for efficiency
Collaborate with development and QA teams throughout the software development lifecycle
Evaluate solution alternatives and communicate trade-offs regarding business value and risk
Coordinate user acceptance testing and support implementation and change management
Define KPIs and assess post-implementation results using operational data
Monitor AI-enabled solutions for accuracy and business impact
Benefits
Competitive Salary
Healthcare Benefit Package
Career Growth
Full Job Description
We are seeking an experienced TechnicalProduct Manager to drive business process improvement, product development, and AI-enabled automation initiatives. This role will bridge business stakeholders and technology teams, translating complex business challenges into scalable solutions that deliver measurable business value.
Key Responsibilities
Partner with business stakeholders to investigate operational challenges, identify root causes, and recommend practical, data-driven solutions.
Analyze existing workflows, business processes, and systems to identify inefficiencies, gaps, and opportunities for improvement.
Lead requirements gathering and develop business requirements, user stories, acceptance criteria, process flows, and functional specifications.
Manage product backlogs, prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities.
Identify opportunities to leverage AI, large language models (LLMs), intelligent document processing, and workflow automation to improve efficiency and reduce manual effort.
Collaborate with development, data, and QA teams throughout the software development lifecycle (SDLC) to ensure successful implementation.
Evaluate solution alternatives and communicate trade-offs involving business value, cost, technical feasibility, and risk.
Coordinate user acceptance testing (UAT), validate business scenarios, and support implementation and change management.
Define KPIs and success metrics and assess post-implementation results using operational data, user feedback, and performance indicators.
Monitor AI-enabled solutions for accuracy, reliability, exceptions, and business impact, ensuring appropriate validation and human oversight.
Requirements
5+ years of experience in product management, senior business analysis, or technology-driven process improvement.
Strong critical thinking, analytical, and problem-solving skills, with the ability to challenge assumptions and make evidence-based recommendations.
Proven experience in requirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies.
Understanding of AI, LLMs, and workflow automation, including their capabilities, limitations, and risks.
Experience collaborating with business stakeholders, software developers, QA teams, and technical leadership.
Familiarity with SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applications is an asset.
Excellent communication, stakeholder management, and decision-making skills.
Experience in logistics, supply chain environments is preferred.
