We are seeking an experienced
TechnicalProduct Manager to drive
business process improvement, product development, and AI-enabled automation initiatives. This role will bridge
business stakeholders and technology teams, translating complex business challenges into scalable solutions that deliver measurable business value.
Key Responsibilities
- Partner with business stakeholders to investigate operational challenges, identify root causes, and recommend practical, data-driven solutions.
- Analyze existing workflows, business processes, and systems to identify inefficiencies, gaps, and opportunities for improvement.
- Lead requirements gathering and develop business requirements, user stories, acceptance criteria, process flows, and functional specifications.
- Manage product backlogs, prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities.
- Identify opportunities to leverage AI, large language models (LLMs), intelligent document processing, and workflow automation to improve efficiency and reduce manual effort.
- Collaborate with development, data, and QA teams throughout the software development lifecycle (SDLC) to ensure successful implementation.
- Evaluate solution alternatives and communicate trade-offs involving business value, cost, technical feasibility, and risk.
- Coordinate user acceptance testing (UAT), validate business scenarios, and support implementation and change management.
- Define KPIs and success metrics and assess post-implementation results using operational data, user feedback, and performance indicators.
- Monitor AI-enabled solutions for accuracy, reliability, exceptions, and business impact, ensuring appropriate validation and human oversight.
Requirements- 5+ years of experience in product management, senior business analysis, or technology-driven process improvement.
- Strong critical thinking, analytical, and problem-solving skills, with the ability to challenge assumptions and make evidence-based recommendations.
- Proven experience in requirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies.
- Understanding of AI, LLMs, and workflow automation, including their capabilities, limitations, and risks.
- Experience collaborating with business stakeholders, software developers, QA teams, and technical leadership.
- Familiarity with SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applications is an asset.
- Excellent communication, stakeholder management, and decision-making skills.
- Experience in logistics, supply chain environments is preferred.
BenefitsBenefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
