TeleTech

Technical Open-Source Research Analyst

TeleTech$62K — $141K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in conducting open-source research
  • Strong ability to quickly learn new topics, particularly in technology and cyber intelligence
  • Proficiency in comprehending complex requirements and conducting in-depth market research
  • Eligibility to obtain TS/SCI security clearance
  • Bachelor's degree in a relevant field

Responsibilities

  • Conduct open-source research to inform strategic decisions
  • Analyze the impact of changes on government business processes
  • Develop strategies to enhance client capabilities and operations
  • Collaborate with teams to assess systemic challenges
  • Create holistic organizational assessments to drive transformation

Benefits

  • Comprehensive health, life, and disability insurance
  • Retirement savings and financial planning resources
  • Tuition assistance for continued education
  • Paid leave and professional development opportunities
  • Work-life balance programs and dependent care support
Full Job Description
Technical Open-Source Research Analyst
The Opportunity:

Are you passionate about helping organizations successfully implement change and advance their operations? Whether it's process improvement, performance measurement, or business management analysis, it comes down to one thing: learning how an organization works and making it better. Although many companies know where they want to go, getting there can be a challenge. Thankfully, that's what you do: improve the systems that move entire organizations forward. It's why we're looking for a Technical Open-Source Research Analyst like you who can identify long-term goals and create the processes needed to achieve them.

This is an opportunity to create efficiency in government. As a Technical Open-Source Research Analyst, you'll use your expertise to help your team assess how alterations will impact business processes and design to develop a strategy plan to evolve and improve your client's capabilities. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organization to transform their practices.

Work with us as we lead change in government.

Join us. The world can't wait.

You Have:
  • Experience conducting open-source research
  • Ability to ramp-up on a range of topics quickly, including emerging technologies, cyber threat intelligence, supply chain risk, foreign policy, financial systems, financial crime, market analysis, best practices analysis, and change management
  • Ability to comprehend complex requirements, ask analytical questions, and find information through open-source or market research to answer those questions
  • Ability to obtain a TS/SCI clearance
  • Bachelor's degree


Nice If You Have:
  • Experience with strategy or change management for federal government clients
  • Experience with technology scouting, supply chain risk assessments, AI research, or cyber threat intelligence
  • Experience conducting outreach to and interviews with subject matter experts from the private and public sector
  • Experience with open-source research
  • Experience researching in a foreign language on websites outside the United States
  • Knowledge of financial, economic, or investment intelligence
  • Ability to leverage data, analytics, and visualization software tools to prototype solutions addressing challenging client questions rapidly
  • Master's degree in International Affairs, Political Science, Linguistics, Economics, Library Studies, Cultural Studies, or Regional Studies


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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