What You'll Do
• Create technical content: Produce videos, podcasts, presentations, white papers, guides, and documentation that showcase Menlo's value to technical audiences across the customer lifecycle, using AI writing and media tools to accelerate first drafts while owning technical accuracy and brand voice.
• Shape product positioning: Connect customer needs and technology trends to Menlo's products to build technical positioning and messaging for key use cases.
• Enable the field: Train Sales and Sales Engineering on technical features, functionality, and the competitive landscape, and keep enablement materials current with each release.
• Build and run the lab: Own a lab environment for competitive analysis, demo development, integration validation, and evaluating new technologies.
• Track the competitive landscape: Use AI-assisted research tools to monitor and synthesize competitor launches, analyst reports, and threat-landscape developments into concise battlecards and briefings for the field.
• Support sales opportunities: Build technical customer-facing documentation, contribute to technical RFP responses (using AI tools to draft from an approved content library, with expert review), and answer technical customer inquiries.
Outcomes & Metrics
Key Outcome(s) Owned:
• A field organization that is confident and well-equipped to demonstrate, position, and defend Menlo's products against competitors in technical conversations.
• A steady stream of credible technical content that builds thought leadership and accelerates opportunities through the sales funnel.
Success Metrics
• Technical content published on a regular cadence covering new features, capabilities, and use cases.
• Influenced pipeline: growth in qualified leads and opportunities attributed to technical content and campaigns.
• Increase in lead-to-sales-qualified conversion rate for campaigns supported by technical content.
• Field enablement coverage and effectiveness: customer-facing staff trained on each major release, plus post-training confidence/assessment scores.
• Engagement on technical content (views, shares, comments, downloads) relative to baseline.
Functional Competencies
Required:
• 5+ years of experience in technical product marketing, product management, sales engineering, or a similar security-focused role.
• Strong working knowledge of the modern threat landscape, including browser-based threats, phishing, malware and vulnerabilities.
• Hands-on technical familiarity with networking, web security, cloud deployments, and common enterprise security controls (e.g., SSO, SIEM, proxies, firewalls).
• Proven ability to understand customer needs and translate complex technical concepts into clear, engaging content for different audiences.
• Clear, persuasive communication skills, both written and spoken, with internal teams and external audiences.
• Skilled in using AI tools (e.g. Gemini, Claude ) in your daily workflow for research, content drafting, and analysis, with the judgment to validate outputs for technical accuracy.
Preferred / Nice to Have:
• Bachelor's degree in a technical or related field.
• Experience with SSE, proxy chaining, and advanced APT or mobile security topics.
• Familiarity with public cloud primitives, virtualization, data center, storage, and database technologies.
• Experience building and maintaining demo or lab environments.
• Experience producing video or podcast content.
• Experience using AI to scale content production or competitive intelligence (e.g., prompt libraries, AI-assisted RFP tools, automated research digests).
Menlo Mindsets
The Menlo Mindsets serve as our strategic operating system, directly linking our daily behaviors to the business results we need to achieve by defining exactly "how" we do our work. By establishing this clear, shared standard, they empower our most successful employees to consistently drive the innovation and accountability required for our long-term success.
• Proactive Leadership - I do not settle for the status quo. I take ownership, make informed decisions, and proactively communicate to drive results while empowering others to do the same.
• Straight Talk - I share honestly and transparently, actively seeking diverse perspectives while encouraging the same.
• United Impact - I break down barriers to champion cross-functional collaboration, uniting diverse strengths with clear ownership to drive exceptional, aligned outcomes.
• What it looks like in this role: You sit at the intersection of Product, Engineering, Marketing, and Sales, aligning each team on a single, accurate technical story and making sure field feedback flows back into the product.
• Elevated Talent - I believe talent is our differentiator, upholding a high bar for performance and leadership and continuous development.
• What it looks like in this role: Through hands-on training and enablement, you raise the technical bar of the entire field organization so every customer conversation is more confident and credible.
• Customer-Compelled - Customer focus is my mission. I own their experience, prevent their challenges, and act with urgency to deliver value.
• What it looks like in this role: You start from real customer problems and use cases, building content, demos, and documentation that help customers quickly see and realize the value of Menlo.
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