Job details
Domain
Programs / Customer Relations
Job field / Job profile
Customer services and support - Technical documentation management
Job title
Technical Data Controller
Employment type
Permanent
Professional category
Employees / Staff
Part time / Full time
Full-time
Job description
Safran Landing Systems is offering an opportunity to join our Customer Support Centre as a Technical Data Controller, reporting to the Technical Data Manager. You will transform engineering information into clear, accurate, and configuration-controlled maintenance publications for advanced aircraft landing gear systems used by manufacturers, operators, and MRO organisations worldwide.
You will support publications across the complete product lifecycle-from development through in-service operations-collaborating with engineering, manufacturing, test, quality, programme, customer support, and supplier teams.
The role operates to recognised standards including ATA iSpec 2200, ASD S1000D and ASD-STE100.
Key Responsibilities:
• Life cycle management of technical publications, including Component Maintenance Manuals (CMMs), Service Bulletins (SBs), Aircraft Maintenance Manuals (AMM) and associated Instructions for Continued Airworthiness (ICA).
• Interpret engineering/assembly drawings, test procedures, and design data to produce accurate and compliant technical documentation.
• Plan and coordinate technical reviews with engineering, airworthiness, quality, programme, customers, suppliers and approval organisations.
• Management of the content quality through editorial review, technical checks, and engineering validation.
• Deliver publication readiness for entry into service and provide responsive support for in-service investigations, customer queries and urgent changes.
• Engage with operators and MRO organisations to evaluate publication usability and drive continuous improvement.
• Travel occasionally within Canada or internationally.
Candidate skills & requirements
Qualifications and Experience:
• Relevant experience in technical publications or an engineering, maintenance, manufacturing or product-support role within aerospace, defence or another regulated industry.
• Ability to interpret technical source data, such as engineering drawings, specifications, bills of material, design changes, test evidence, or maintenance information.
• Ability to turn complex information into clear, accurate and well-structured technical content.
• Working understanding of configuration control, technical review, and engineering-change principles.
• Effective stakeholder collaboration, sound judgement, and the ability to deliver accurate work to agreed priorities and timescales.
Desirable:
• Experience with CMMs, SBs, IPCs/IPLs, AMMs or other maintenance publications.
• Knowledge of ATA iSpec 2200, ASD S1000D, ASD-STE100, SGML or XML structured authoring.
• Experience with CAD or PLM data and tools such as Arbortext Editor, Adobe FrameMaker or PTC IsoDraw.
• Practical aircraft maintenance, MRO, design, production, assembly, test or product-support experience.
• Knowledge of mechanical, hydraulic or electromechanical aircraft systems.
Salary: $78,100 to $97,600
Reason for Recruitment: Replacement
Job location
Job location
North America, Canada, Ontario, Toronto
City (-ies)
Ajax
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 3 years
