Position Overview:BridgePhase is seeking a self-driven, customer-focused professional to support a Federal customer in a fast-paced technical environment. This individual will work directly with the customer to gather requirements, support testing activities, and execute ongoing Operations & Maintenance (O&M) work. The ideal candidate is a strong problem solver who can manage multiple priorities at once and take ownership of their work.
This position requires an active TS/SCI clearance with Polygraph. Candidates must be able to successfully complete the required customer crossover process. Core coverage hours are 9:00 AM-5:00 PM, and availability during this timeframe is required.
Key Responsibilities:- Work directly with customer stakeholders to gather and understand requirements.
- Support testing and validation activities.
- Execute ongoing Operations & Maintenance (O&M) work.
- Troubleshoot issues and help identify effective solutions.
- Manage multiple tasks and priorities in a fast-paced environment.
- Communicate effectively with customer stakeholders and internal team members.
- Take ownership of assigned work and proactively drive tasks through completion.
Education & Experience Requirements:- Previous experience supporting large scale enterprise software and/or IT modernization requirements is required
- Experience working directly with customers and gathering requirements.
- Experience supporting testing and O&M activities.
- Strong problem-solving and organizational skills.
- Ability to work independently and manage multiple priorities.
- Strong written and verbal communication skills.
- Active TS/SCI clearance with Polygraph required.
As with any dynamic technical environment, responsibilities will evolve based on mission needs. We are looking for individuals who are adaptable, proactive, and eager to take ownership of new challenges as they arise.
Our Benefits:At BridgePhase, we invest in our people with benefits that support your life, reward your impact, and reflect what matters most - both on the job and beyond it. Employee benefits include:
- Competitive compensation that reflects your skills and impact
- Multiple bonus programs rewarding performance, company growth, and employee referrals
- Flexible PTO with 20 days to use when you need them
- All federal holidays paid to help you truly recharge
- 7 paid sick days because health always comes first
- 100% paid parental leave
- 401(k) with 6% match and no vesting period
- Top-tier medical, dental, and vision plans with low out-of-pocket costs
- Short- and long-term disability and life insurance included
- Pet insurance to support your four-legged family
- Annual professional development budget for training, certifications, and conferences
- Two paid community service days for causes that matter to you
- Social pod budget to connect with teammates wherever you live
