JP Morgan Chase & Co.

Tech Risk and Controls Lead - Citizen Development Governance & Analytics

JP Morgan Chase & Co. • $110K — $130K *
Plano, TX 75024In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in technology risk management or cybersecurity, focused on compliance and risk mitigation.
  • Experience with AI capabilities for technology risk workflows and data sensitivity awareness.
  • Skilled in validating AI-generated risk summaries and adhering to regulatory standards.
  • Proficiency in developing metrics, reports, and data analytics from varied datasets for executive reporting.
  • Strong project and time management skills, with the ability to work independently.
  • Excellent collaboration and stakeholder management skills in a global environment.
  • Familiarity with Alteryx, Tableau, JIRA, Confluence, and Agile methodologies.

Responsibilities

  • Identify, quantify, and manage risks while providing actionable decision support.
  • Build relationships with Governance Leads, Technology teams, and Compliance counterparts.
  • Execute reporting framework to inform governance on control effectiveness and compliance status.
  • Monitor control effectiveness, recommend enhancements to strengthen risk posture.
  • Collaborate with stakeholders to translate outcomes into clear reporting requirements.
  • Manage a pipeline of projects related to governance metrics and decision support materials.
  • Oversee automated BAU metrics production, ensuring completion and quality of critical analysis.

Benefits

  • Opportunities for professional development and training.
  • Access to advanced technologies and tools for risk management.
  • Flexible working arrangements to support work-life balance.
  • Collaboration with diverse teams across regions and specialties.
Full Job Description
JOB DESCRIPTION
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. 

As a Tech Risk & Controls Lead in Chief Technology Office - Operational Execution & Governance - Risk, Control and Regulatory position, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. 

Job responsibilities
  • Ensure effective identification, quantification, communication, and management of risks / issues and focusing on root cause analysis, resolution recommendations and actionable decision support
  • Develop and maintain robust relationships, becoming a trusted partner with FW & LOB Governance Leads, Technology teams, and Compliance/Controls SMEs to facilitate cross-functional collaboration and progress toward shared goals
  • Develop and execute reporting framework and supporting processes to offer senior management and stakeholders insights into control effectiveness, compliance and inform governance work
  • Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and customer experience/success
  • Partner with cross-regional and cross-LOB business stakeholders to understand desired outcomes and translate them into clear requirements. This may include onboarding new datasets, enhancing existing logic, and assessing the impact of governance policy/standard changes on reporting and metrics.
  • Define, track, and deliver a book of work; Own the pipeline of projects and initiatives related to Citizen Developer Controls Governance metrics, reporting, and decision support materials.
  • Oversee BAU Metrics Production and enhancements; Though largely automated, monitoring completion and take corrective active as necessary for critical deliverables/metrics consumed by broad user base globally
  • Maintain documentation; Update and maintain operational documentation (e.g., metric definitions and logic, report methodology, process diagrams, and how-to instructions).
  • Operate as a self-sufficient owner; Work independently with strong risk/issue management, clear status reporting, and disciplined execution.
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
  • Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation 
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
  • Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations
  • Proven experience developing metrics and reports, including executive reporting, dashboard, data analytics/insights generation, and working with large and disparate datasets
  • Strong project management and time management skills; able to plan, prioritize, and deliver independently.
  • Strong collaboration, relationship, facilitation and stakeholder management skills across a global, cross-functional environment.
  • Hands-on experience and proficiency with Alteryx and Tableau (or equivalent tools)
  • Experience using JIRA and Confluence, and working in an Agile framework
  • Excellent written and verbal communication skills in English, including the ability to tailor messages for different audiences.
  • Strong analytical and problem-solving skills; comfortable working in a fast-paced, results-driven environment.
  • Detail-oriented with a focus on quality, efficiency, and control adherence

 

Preferred qualifications, capabilities, and skills
  • Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
  • Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
  • Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
  • Ability to work effectively in a geographically distributed team and manage work across time zones.
  • Advanced MS Office skills (Excel, Word, PowerPoint, Visio, etc.)

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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