Full Job Description
The Task Manager provides day-to-day operational oversight of assigned task areas and BTI personnel. The TM serves as the primary point of contact between Government Task Monitors and BTI staff, ensuring work requirements are executed efficiently and in accordance with performance standards. Responsibilities include workload planning, employee development, performance management, resource coordination, risk identification, and status reporting. The TM ensures operational continuity while supporting customer requirements and mission objectives.
Required Qualifications
• Bachelor's degree in Information Technology, Management, or related discipline.
• ITIL Foundation or CAPM certification preferred.
• Minimum 4 years of technical team leadership experience.
• Experience managing technical staff, customer relationships, and operational support activities.
• Experience supporting enterprise IT infrastructure operations.
