Minimum 10 years of experience in hotel and restaurant operations, preferably in luxury boutique hotels.
Exceptional communication skills for clear and effective interaction.
Proven leadership experience guiding hotel and restaurant departments.
Ability to thrive in task force environments and adapt quickly to new challenges.
Strong organizational skills with a knack for multitasking.
Proficient in hotel PMS systems like Opera and Lightspeed, and restaurant POS systems.
Advanced skills in Microsoft Excel and the Office Suite.
Responsibilities
Lead operational teams to achieve excellence in service and guest satisfaction.
Mentor and coach staff to enhance their skills and performance.
Identify operational challenges and develop effective solutions.
Travel frequently to provide hands-on support to various properties.
Ensure alignment of luxury service standards with financial performance goals.
Curate unique experiences that resonate with guests and enhance their stay.
Maintain a keen eye for detail to spot opportunities for improvement.
Benefits
Support for career growth and development.
Opportunities for hands-on involvement in operations.
Dynamic work environment with travel opportunities.
Engagement in a culture that values creativity and collaboration.
Full Job Description
Coury Hospitality has an amazing opportunity as a Corporate Operations Manager.
You should join our team if you...
Believe it's exciting to challenge the status quo and never stop innovating.
Want to work for a company that understands that life is in the details and every touchpoint matters.
That, as hoteliers and restaurant operators, we are storytellers for the hotels & restaurants in our communities.
Find it empowering to exercise creativity and collaboration.
Love to travel and provide hands-on assistance and support to our operational teams.
Want to join an organization that cares about and supports your career growth and development.
You're a great fit for this role if you...
Are an ace at organization and prioritization, able to juggle multiple projects at the same time.
Possess a passion for mentorship and coaching, providing guidance to help others excel.
Are a systems whiz, capable of navigating multiple hotel PMS systems such as Opera and Lightspeed, as well as restaurant POS systems.
Excel at Microsoft Excel and other products within the Microsoft Office Suite.
You're a fixer who thrives at understanding a challenge or problem and then presenting a solution.
We're excited to have you join us because you...
Bring a minimum of 10 years of experience in hotel and restaurant operations, ideally within full-service, four-diamond luxury boutique hotels.
Are an exceptional communicator who can get your point across clearly, effectively, and skillfully.
Are a bona fide leader who has guided hotel and/or restaurant departments toward prosperity and growth.
Thrive in task force environments and can quickly adapt to new teams, properties, cultures, and operational challenges.
Have a passion for being outside the office, in the spaces where our magic happens.
Lead from the front and are energized by rolling up your sleeves alongside the team.
Possess a sharp eye for operational detail and the instinct to identify opportunities, solve problems, and create lasting improvements.
Know how to balance luxury service, team engagement, guest satisfaction, and financial performance.
Are a natural coach who inspires confidence, develops talent, and elevates standards wherever you go.
Love to curate experiences that make every moment matter.
Bring poise, flexibility, and a positive, can-do attitude to every assignment.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.
Work Environment:
Ability to frequently travel, both car and air.
Non-business hours required at times.
Must be physically able to stand and walk, sometimes for extended periods of time.
What else do YOU need to know...
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
