TeleTech

Systems Integration Engineer

TeleTech$77K — $176K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in complex customer environments
  • 2+ years of API integration experience with REST and webhooks
  • 2+ years in implementing OAuth2, SAML, or OpenID Connect
  • 2+ years in building prototypes using Python or Go
  • 1+ year of experience with CI/CD pipelines
  • Experience with major cloud providers
  • Ability to troubleshoot distributed systems
  • Ability to obtain a Secret clearance
  • Bachelor's degree

Responsibilities

  • Design and implement software integration solutions
  • Coordinate applications across functions or organizations
  • Ensure projects meet organizational integration requirements
  • Develop innovative solutions to complex technical challenges
  • Mentor and supervise junior team members

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development support
  • Tuition assistance and work-life balance programs
  • Recognition awards for exceptional performance
Full Job Description
Systems Integration Engineer

The Opportunity:

Designs, develops and implements solutions for software integration projects. Coordinates applications across functions or between organizations. Ensures the integration of projects meet the requirements of the organization. Applies advanced advisory skills or extensive technical expertise with full industry knowledge. Develops innovative solutions to complex problems. Works without considerable direction. Mentors and may supervise team members.

You Have:

  • 3+ years of experience navigating complex customer environments, including receiving and implementing requirements

  • 2+ years of experience with API integrations, including REST, webhooks, or authentication flows

  • 2+ years of experience implementing and troubleshooting authentication or authorization mechanisms, including OAuth2, SAML, or OpenID Connect

  • 2+ years of experience building prototype applications using languages such as Python or Go

  • 1+ years of experience implementing and working with CI/CD pipelines and deployment automation

  • Experience working with a major cloud provider in a production environment

  • Ability to troubleshoot across distributed systems, including logs, metrics, and debugging integration issues

  • Ability to obtain a Secret clearance

  • Bachelor's degree

Nice If You Have:

  • Experience working in a customer-facing engineering role such as in a Solutions Engineer or Implementation Engineer role

  • Experience with Infrastructure-as-Code tools, including Terraform, CloudFormation, and Pulumi

  • Experience with identity providers such as Okta, Auth0, or Azure AD

  • Experience with event-driven architectures and messaging systems, including Kafka, SNS and SQS, or publish-subscribe (Pub/Sub)

  • Experience with networking fundamentals, including DNS, TLS, load balancing, and firewalls

  • Knowledge of wireless communications especially 5G Wireless and O-RAN systems

  • Possession of excellent written and verbal communication skills, to communicate with both technical and non-technical audiences

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen27s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual27s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen27s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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