This position follows a hybrid work model, with on-site presence required based on project needs, collaboration requirements, and team priorities.What if your work could make it easier for thousands of healthcare professionals to deliver safer, more effective care every day? As a Systems Engineer at Corewell Health, you'll tackle complex challenges that span departments, technologies, workflows, and care settings, designing systems that support people and improve performance across the entire organization. From helping teams reduce patient length of stay to simplifying clinical workflows and preventing errors before they occur, you'll use systems thinking, design principles, and collaboration to create solutions that drive measurable improvements for patients, caregivers, and communities.
Job SummaryThe Systems Engineer supports the strategic vision of Corewell Health by co-designing and executing innovative and transformative approaches to the complex problems that challenge the organization. Focus will be on driving the needed projects, programs and assignments throughout the organization aimed at improving operational and clinical reliability and achieving measurable results. They will work closely with clinical and operational leadership and team members throughout the system to design and help execute critical initiatives in line with top strategic focus areas.
Essential FunctionsLead Systems Engineering Projects
- Lead systems design activities that translate stakeholder needs into scalable, reliable, and operationally feasible solutions
- Assess end-to-end system impacts, dependencies, failure modes, and unintended consequences of proposed interventions
- Engage stakeholders to identify adoption barriers, operational risks, and implementation requirements
- Develop system design and implementation strategies that support sustainable organizational change
Advance Systems Thinking, Safety, and Reliability Principles
- Apply systems engineering, resilience engineering, design thinking and process improvement concepts to the design and improvement of complex healthcare systems
- Promote systems-level approaches that connect people, process, technology, information flow, environment, and governance
Coach and Align Stakeholders
- Facilitate cross-functional alignment among clinical, operational, technology, quality, safety, and leadership stakeholders
- Provide coaching on systems thinking, requirements development, process design, measurement, risk identification, and decision analysis
- Support teams in translating qualitative and quantitative data into actionable system design and improvement decisions
Support Evaluation, Research, and Program Dissemination
- Contribute to internal and external dissemination of systems engineering methods, implementation lessons, and measurable outcomes
- Participate in publications, presentations, and research activities related to healthcare systems engineering, patient safety, quality, reliability, and operational performance
QualificationsRequired
- Bachelor's Degree or equivalent in Mechanical, Process, or Industrial Engineering; Human Kinetics/Kinesiology; Human Factors or Ergonomics Engineering; Product Design; Systems Engineering; Organizational Design; Organizational Psychology; Sociology; Economics or related field
- 10 years of deep experience with process improvement, project management, change management, and/or systems engineering/design methodologies and models
- 5 years of demonstrated competence and experience leading and coaching on improvement initiatives, training programs, and developing large scale programs/portfolios/roadmaps of work
- CRT-Lean Bronze Certification - within 1 year after hire
Preferred
- Master's degree in Mechanical, Process, or Industrial Engineering; Human Kinetics/Kinesiology; Human Factors or Ergonomics Engineering; Product Design; Systems Engineering; Organizational Design; Organizational Psychology; Sociology; Economics or related field
- 1 year of experience with human centered design frameworks for problem solving, human factors design tools and methods, and/or design thinking methodologies
- 1 year of experience with organizational design theory, agile teaming/agile transformation, matrixed organizing for agile work
- 1 year of Research methods and product design experience
Primary LocationSITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department NameQSE Human Factors - Corporate
Employment TypeFull time
ShiftDay (United States of America)
Weekly Scheduled Hours40
Hours of Work8 a.m. - 5 p.m.
Days WorkedMonday to Friday
Weekend FrequencyN/A
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