5-7 years of experience in systems architecture and IT support
Proven ability to coordinate between design, engineering, and product teams
Strong background in quality assurance for technical documentation
Experience in managing design systems or component libraries
Familiarity with both waterfall and agile project management methodologies
Expertise in improving UX/UI and implementing best practices
Experience in analyzing web-based applications and their interfaces
Responsibilities
Oversee consolidation and optimization of IT support for applications and systems
Develop phased project plans for IT support consolidation
Create Agile methodology implementation plans for adoption
Establish document management plans for application documentation
Develop service management plans for tiered support
Create reference architecture for application and system adoption
Benefits
Opportunity to work in a dynamic and strategic environment
Engagement with cutting-edge technologies and methodologies
Collaboration with diverse teams and stakeholders
Potential for professional growth and development
Work-life balance with core hours from 0900 to 1500
Full Job Description
Systems Architect
Deliver human capital management technologies and services to the workforce, including data analytics that enable business decisions.
Location: McLean, VA
Salary:(salary is commensurate with education and experience)
Clearance: Active TOP SECRET with Polygraph required
Job Code: 20261028-4658-01 The Opportunity
Our customer seeks to build an integrated enterprise IT support model to drive efficiencies in the talent space and better address strategic requirements associated with learning, training compliances, foreign language development and retention, job advertisements, selection, and performance. What You Will Do
Oversee the consolidation and optimization of IT technical support and development for the Sponsor applications and systems.
Work core hours from 0900 hours to 1500 hours.
Develop a phased project plan, with implementation roles and resource projections, to consolidate IT technical support and development for the Sponsor's applications and systems.
Develop an Agile methodology implementation plan, with roles, for Sponsor adoption.
Develop a document management plan to address documents required for all Sponsor applications and systems, their storage locations and versioning requirements.
Develop a service management plan, documenting Sponsor's tiered support for all applications and systems.
Develop a reference architecture for adoption by all Sponsor applications and systems.
Required Experience
Demonstrated experience coordinating between design, engineering, and product stakeholders
Demonstrated experience managing and performing quality assurance for technical documentation, including usage guidelines, API documentation, migration guides, changelogs, and user support materials.
Demonstrated experience driving adoption initiatives across product teams.
Demonstrated experience managing design system or component library projects.
Demonstrated experience with project management responsibilities, waterfall and agile, including leading software development teams.
Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards and agile methodology.
Demonstrated experience proposing recommendations, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery.
Demonstrated experience in analyzing and documenting web-based application, system, and service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
Demonstrated experience managing user support processes, including triage,escalation work:flows, and knowledge base development.
Demonstrated experience managing user support processes, including triage, escalation work:flows, and knowledge base development.
Demonstrated experience developing and briefing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
Highly Desired Experience
Demonstrated experience working with Sponsor and partner IT organizations.
Demonstrated experience with design tool governance (Figma libraries, design tokens, or similar).
Demonstrated experience with cloud technologies.
Demonstrated experience with networking and platform hosting technologies.
Demonstrated experience with AI/SI integration into existing business workflows.
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