Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background.
How You Will Support The Team:
Technical role responsible for analyzing business and technical requirements to deliver effective software applications and infrastructure. Participates in requirements gathering, systems design, and implementation projects, ensuring solutions meet business objectives, regulatory expectations, and IT standards. Provide support for existing systems and infrastructure and assist with implementation of new technologies.
What We Are Looking For:
- Partner with stakeholders to define, design, evaluate, implement, configure and support technology and business applications and infrastructure.
- Translate business needs into technical specifications, system designs, and project plans.
- Analyze complex business problems and translate them into functional and technical system requirements as well as recommend practical and scalable solutions.
- Assist with implementation, configuration, and administration of infrastructure and productivity platforms, including Microsoft 365 and Azure services.
- Collaborate with vendors and third parties on solution delivery and ongoing support.
- Ensure systems and solutions incorporate security, compliance, and business continuity requirements.
- Participate in system architecture, workflow, and information flow studies to recommend improvements.
- Assist with diagnosis and troubleshooting of reported problems with various applications used by the organization.
- Perform other duties as assigned.
You would be a GREAT fit with these skills:
- Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines.
- Proven experience in planning, deploying and supporting technology and process initiatives.
- Ability to effectively interface with staff through senior management.
- Strong math aptitude, analytical skills, and detail orientation.
- Excellent customer service skills in a professional environment.
- Demonstrated systems administration skills for a Microsoft Windows environment.
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
- Familiarity with compliance/regulatory frameworks (GLBA, FFIEC, SOC exams).
- Experience with endpoint management tools (e.g., Intune, SCCM, or similar).
Preferred Level of Experience:
- 3+ years of professional experience in systems analysis, IT operations, or systems support and administration.
- Experience translating business requirements into technical specifications and implementing enterprise systems.
- Banking systems experience strongly preferred.
- Familiarity with GLBA and the FDIC exams process preferred.
- Bachelor's degree or equivalent work experience preferred.
- Microsoft Azure/cloud & Office 365 administration experience.
What's in it for YOU?
- Comprehensive benefits including medical, dental, vision, disability, and life insurance
- 401K with a company match
- PTO including 11 federal paid holidays off, vacation time and sick time
- Financial Wellness Program
- Volunteer Opportunities
- Awesome company culture and co-workers who love to work here!
- Work Life Balance - We don't use that term lightly!
- Company Wide Open Door Policy
