TeleTech

Systems Administrator

TeleTech$61K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in System Administration or System Engineering
  • Hands-on experience with device and application installation or configuration
  • Proficient in troubleshooting network infrastructure
  • Skilled in automating deployments efficiently
  • Knowledgeable in optimizing system operations and resource use
  • Proven ability to recommend effective process improvements
  • Active TS/SCI clearance and willingness for a polygraph examination

Responsibilities

  • Ensure the infrastructure is functional and available
  • Monitor system performance and manage client challenges
  • Identify problem areas and opportunities for improvement
  • Transform technical metrics into actionable information
  • Collaborate with team members to develop new methodologies
  • Resolve daily operational challenges effectively

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Dependent care support
  • Recognition awards for exceptional performance
Full Job Description
Systems Administrator
The Opportunity:

Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting national security?

As a system administrator on our team, you'll ensure the current infrastructure is functional and available. You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges.

Join us. The world can't wait.

You Have:
  • Experience in a System Administration or System Engineering role
  • Experience installing or configuring devices, applications, and security tools
  • Experience troubleshooting network infrastructure
  • Experience automating deployments
  • Knowledge of optimizing system operations and resource utilization
  • Ability to recommend process improvements
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • HS diploma or GED


Nice If You Have:
  • Experience operating and maintaining Microsoft Windows and Linux servers, including operating systems and virtualized networks
  • Experience with installation, configuration, and troubleshooting of network infrastructure
  • Experience with DoD Risk Management Framework
  • Experience with Linux, Unix, and SQL
  • Experience creating system and network diagrams
  • Knowledge of different layers of the technology stack, including network, application frameworks, database systems, and vendor solutions
  • Ability to use automation tools and Infrastructure-as-Code to manage installations, pipelines, and scripting
  • Bachelor's degree in CS, Computer Engineering, Mathematics, Statistics, or Engineering
  • Linux or Cloud Certifications


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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