The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network.

Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.

This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Key job responsibilities

You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.

You'll also:
• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
• Write high quality distributed system software.
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.
• Contribute to documentation of process and procedures.
• Learn from others and help grow those in your team to achieve their best.
• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.
• Participate in an on-call rotation with your team.

A day in the life

Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range

of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that

look around corners while taking into consideration our customer needs from a cost, performance, and

reliability perspective. Our team develops tooling that provides the required visibility and control of

traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact

to our customers during events.

In this role you:
• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.

About the team

Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is

responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations.

BERE provides the massive scale required to support our AWS customers and internal services, via a

network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.

AWS Global Connectivity and Network Availability (GCNA) Videos:
• Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w
• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg

BASIC QUALIFICATIONS

- Experience in automating, deploying, and supporting large-scale infrastructure

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

- Experience with Linux/Unix

- Experience with CI/CD pipelines build processes

PREFERRED QUALIFICATIONS

- Experience with distributed systems at scale

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MN, Minneapolis - 129,200.00 - 174,800.00 USD annually