COCC

System & Cloud Engineer II - Req# 608

COCC$72K — $109K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Computer Science or related field, or equivalent experience
  • 1-3 years of infrastructure or systems support experience
  • Entry-level certifications in Microsoft, Linux, VMware, cloud, or storage preferred
  • Working knowledge in multiple technical domains with a primary area of interest
  • Experience with Windows and/or Linux administration tasks
  • Exposure to VMware virtualization platforms
  • Familiarity with storage systems and Fibre Channel concepts

Responsibilities

  • Carry out operational tasks using documented procedures and runbooks
  • Support infrastructure changes with guidance from senior engineers
  • Monitor environments and respond to alerts to maintain system health
  • Process ServiceNow tickets for requests and incidents
  • Perform routine maintenance including patching and access updates
  • Assist with deployment and decommission workflows
  • Support disaster recovery validation and testing
  • Maintain and enhance system documentation and runbooks
  • Troubleshoot across compute, storage, virtualization, and cloud platforms
  • Identify opportunities for simple automation enhancements

Benefits

  • Hybrid work environment with presence at Rocky Hill and Avon sites
  • Exposure to a wide range of technologies for professional growth
  • Opportunity for hands-on experience in incident response and disaster recovery
  • Participation in cross-domain capability development
  • Possibility to pursue further technical certifications or training
Full Job Description
We are hiring a System Administrator II to support reliable, secure, and well structured technology operations. This role is designed for a technologist who is ready to grow across compute, storage, cloud, and platform services while learning disciplined execution through runbooks and established processes. This person will participate in incident response, local data center support, 24x7 rotational on-call, disaster recovery support, documentation, security/patching standards, and cross-stack capability development.

What you'll do...
• Carry out operational tasks using documented procedures and runbooks
• Support infrastructure changes with guidance from senior engineers
• Monitor environments and respond to alerts to maintain system health
• Process ServiceNow tickets including requests and incident support
• Perform routine maintenance such as patching and access updates
• Assist with deployment and decommission workflows
• Support disaster recovery validation and testing
• Maintain and enhance system documentation and runbooks
• Troubleshoot across compute, storage, virtualization, and cloud platforms
• Identify opportunities for simple automation enhancements

What you'll bring...
• Degree in Computer Science or related discipline or equivalent experience
• One to three years of hands on infrastructure or systems support experience
• Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
• Working knowledge across multiple technical domains with interest in one primary area
• Experience with Windows and or Linux system administration tasks
• Exposure to VMware virtualization platforms
• Familiarity with storage systems and Fibre Channel concepts
• Awareness of AWS and Azure environments and cloud resource design, troubleshooting and management experience
• Understanding of Kubernetes fundamentals and container platforms
• Ability to review and adjust scripts in PowerShell, Bash, Python, Terraform, or Ansible
• Strong documentation, communication, and organizational skills

The salary range for this job is $72800 - $109200. This is a hybrid position and employee will work in Rocky Hill and Avon sites.

About COCC

COCC is a leading provider of technology solutions to financial institutions throughout the northeastern United States. The company offers a wide range of services, including core processing, managed IT services, and digital banking solutions. COCC has been in business for over 50 years and has a reputation for providing high-quality, reliable technology solutions to its clients. The company is headquartered in Hartford, Connecticut and has additional offices in Southington, Connecticut and Albany, New York.
Learn more about COCC
Size
1,200 employees
Industry
Founded
1967

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